BEWARE NORWEGIAN GEM

Item: Norwegian Gem
Rating: 1
Author: aeshaw55

Norwegian Gem Cruise Review to Caribbean - Bahamas

aeshaw55

Contributor Level: Third Mate

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 27

Overall rating:

1 out of 5

Verified Review

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: July 30, 2016

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 10090

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

My wife was attacked by a group of teenage passengers on NCL's private island, Great Stirrup Cay. One teen threw a rock at her in the water, cutting her hand and requiring 4 sutures. NCL's lifeguard did nothing. NCL's security did nothing. NCL pointedly REFUSED to investigate, saying this attack was not their concern. NCL then charged us $838 for medical treatment, without our consenting to the charges or reviewing these charges and procedures beforehand. Not an apology, a word of concern, an inquiry or a gesture on NCL's part. If you are attacked, assaulted or raped on an NCL cruise, it is not their concern. BE VERY AWARE.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

5 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Understand, NCL's sole concern is selling you more things - gambling, booze, photos, etc. You are a credit card to them, not a person.

Thumbs up

Ports of call

New York, New York

3 out of 5

Port Canaveral, Florida

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5

Nassau, Bahamas

5 out of 5

6 Comments

stewart1 8 years ago

That's sad

Thumbs Up 0

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cruisehound187 8 years ago

Been cruising NCL out of NYC once a month for past 14 months. Seen only one fight in O'Sheehan's. Two groups of thug wannabes. Security came quick and took a lot of nasty talk while separating. Next port (San Juan) I saw both groups and I guess their families being escorted off the ship with their luggage. A supervisor told me their conduct violated the contract. The fare would be prorated up to that point and refunded... eventually. No great loss!

Thumbs Up 4

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crstine3 8 years ago

I had the same experience on Carnival...a sexual assault on a minor that they did nothing about. Had to handle everything on our own. Carnival is no better. I have never had any issues like that on NCL sorry for your experience.

Thumbs Up 0

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hamufraser7861 8 years ago

and....... ya me too..... I choose carnival most of the time.... haha...... the fun ships...

Thumbs Up 1

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hamufraser7861 8 years ago

omg! I am very sorry for what happened to your wife..... and btw... which were you on!?

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sherridunsworth 8 years ago

So sorry you had a bad experience. Hope your wife is ok. I have never been on NCL's. My husband and I have always gone on Carnival. Thanks for the heads up though. Hope your next experience is better whatever cruise line you choose.

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Other reviews of this sailing

Great time

Nice Getaway

Bahamas cruise