Very disappointed!!!!

Norwegian Gem Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2.0 out of 5
Verified Review
7 Night Bahamas & Florida (New York Roundtrip)
Sail Date: April 30, 2016
Ship: Norwegian Gem
Cabin Type: Balcony
Cabin Number: 9550
Traveled As: Family (older children)
Reviewed: 1 year ago

I always felt NCL was the best cruise line but this trip was very disappointing. 7 of us paid almost $1500 to take an excursion to Disney World, we got there over 2 1/2 hours late and we had time for 2 rides and then had to leave. Not worth the money. Rushed back to the ship to find out we would not be leaving port until 1 am due to a seal leak and we would not have our day at the private island. On top of that staff did not show up to run some activities and we waited an hour between appetizers and our entree, I will think twice before I book another Norwegian Cruise.

Food and Dining

1 out of 5
Had to wait along time for our food.

Onboard Activities

1 out of 5
Some staff did not show up to run activities

Entertainment

3 out of 5

Children's Programs

1 out of 5
Constantly full. Could not get my granddaughter in most days.

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
The stateroom was fine. Balcony was nice.
5 out of 5
3 out of 5
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