Norwegian Gem Cruise Review to Canada, New England, New York

Experience
7+ cruises

Review
1

Helpful Votes
4

2 out of 5

A lot of things were off on this cruise.

Sail Date: June 21, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

We are seasoned cruisers. This was our first Norwegian cruise on the Gem leaving New York 6-21-15. High points were, the  ship was clean and the service staff was amazing! Our Stewardess Judy Reyes was a jewel! Lows were many. Our balcony room was functional but way smaller than any other balcony rooms we have had on other ships. The food was only acceptable in the buffet. Main sit down dining rooms were abysmal. Steak and prime rib were tough as leather, fish was salted uneven, food was cold, bread on sandwiches was dry, food came to us late and appetizers were served with main entrees even though we asked for it before our meal. Leaving the ship on tours, signs pointing to exit gangways were present, but when we got there it was closed and ship personal told us to go to another deck to exit. We will not choose Norwegian for our next cruise. 

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