Not as expected

Norwegian Gem Cruise Review to Caribbean - Eastern

Experience: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

2 out of 5
Verified Review
9 Night Eastern Caribbean (New York Roundtrip)
Sail Date: January 21, 2015
Ship: Norwegian Gem
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 3 years ago

This being our 3rd. NCL cruise, we were expecting the same quality of service as previously experienced. Cabin steward was very forgetful about laundry, coffee and leaving necessary paperwork to leave ship. My wife fell getting off the tender in Tortola scraping her knee pretty good, the deck hand ask our room number, but we never heard another word from anybody from ship. Upon arrival in NYC getting off was a great big fiasco. 

Food and Dining

3 out of 5


3 out of 5

Service and Staff

5 out of 5
Dano in main dining and speciality restaurant

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
soso, cabin steward was quite lax

Ship Tip

Main dining rooms food was good, but need a different variety. Everything like Bing, Lets make a Deal, Drinks are way overpriced.

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