Not as expected

Norwegian Gem Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 11

Overall rating:

2 out of 5
Verified Review
Norwegian Gem

9 Night Eastern Caribbean (New York Roundtrip)

Sail date: January 21, 2015

Ship: Norwegian Gem

Cabin type: Balcony

Traveled as: Couple

Reviewed: 9 years ago

Review summary

This being our 3rd. NCL cruise, we were expecting the same quality of service as previously experienced. Cabin steward was very forgetful about laundry, coffee and leaving necessary paperwork to leave ship. My wife fell getting off the tender in Tortola scraping her knee pretty good, the deck hand ask our room number, but we never heard another word from anybody from ship. Upon arrival in NYC getting off was a great big fiasco. 

Ship experiences

Food and Dining

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5
Dano in main dining and speciality restaurant

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
soso, cabin steward was quite lax

Ship tip

Main dining rooms food was good, but need a different variety. Everything like Bing, Lets make a Deal, Drinks are way overpriced.

Was this review helpful? 11

2 Comments

Bubba54    9 years ago

Thanks for the review, hope the wife is ok.

glomarrone    9 years ago

Sorry to hear about your wife's accident.  I hope that scrapes didn't get infected.  Thanks for posting.  I wish that you had a better experience on the cruise.  Thanks for posting.

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