Awful, Bugs in Food and Room

Norwegian Gem Cruise Review to Caribbean - Bahamas

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 45

Overall rating:

1 out of 5
Verified Review
Norwegian Gem

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: August 02, 2014

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: GTY

Traveled as: Couple

Reviewed: 7 years ago

Review summary

The Norwegian Gem is a hotel of insects and bugs. We were bit by sandflies and sandfleas that were breeding in several rooms on the floor. We alerted guest services and they told it us (it was part of being on a cruise). We also found bugs in our food not once but twice, when we alerted the staff and management they gave us a glass of wine to make-up for it. A bottle of water will also cost you $6 with a cheap glass of not very good wine costing you about the same. So they felt like the $12 worth of wine made everything okay? It's a week later and I had to be placed on antibiotics because one the sand bugs laid eggs under my skin...and my wife cant wear shorts or skirts for the rest of the summer because of the ugly scars and bumps that haven't gone away yet. NEVER EVER AGAIN taking a Norwegian ANYTHING!

Ship experiences

Food and Dining

1 out of 5
Bugs in food, poor in taste, super slow service

Onboard Activities

1 out of 5
Not much to do except gamble at games you cant win


1 out of 5
Super Awful

Service and Staff

1 out of 5

Ship Quality

1 out of 5
Not much to do and it was dirty overall

Cabin / Stateroom

1 out of 5
Infested with bugs

Ship tip

Don't go on it!

Ports of call

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5
Where the Sand Fleas and Sand Flies come from
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