overall experience

Norwegian Gem Cruise Review to Caribbean - Eastern

Experience: 7+ cruises
Review: 1
Helpful Votes: 6

Overall Rating:

3 out of 5
Verified Review
9 Night Eastern Caribbean (New York Roundtrip)
Sail Date: December 14, 2013
Ship: Norwegian Gem
Cabin Type: Suite
Cabin Number: 11118
Traveled As: Family (young children)
Reviewed: 4 years ago

we enjoyed the trip overall it seems as if the workers  were overworked and it also seems like the ship had not been cleaned thoroughly our room was very dirty the bathroom unclean and when I asked one of the workers about a  dirty film that was on the handrails as well as on the room number plates the workers told me that it was sanitizer it looked unsightly  and if it was  sanitizer  something needs to change because it looked  very nasty and left a dirty film.It seems as if  the cruise line is more concerned about making money, even though they have staff standing at doors to make sure people wash their hands (thats great)  but to prevent potential larger issues in the future the concern should also be about the overall cleanliness. I think the workers are wonderful but overworked stressed, they need time off and more time in between cruises to clean your ships

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

Ship needs to be cleaned , you're staff very nice but give them a break,and better entertainment

Was this review helpful? 6

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top