Mixed Feelings
Norwegian Escape Cruise Review to Canada, New England, New York
7 Night Canada & New England (New York Roundtrip)
Sail date: August 27, 2023
Ship: Norwegian Escape
Cabin type: Balcony
Cabin number: 10316
Traveled as: Couple
Reviewed: 9 months ago
Review summary
Love Norwegian but their cost cutting is far too prevalent now, the service and experience are definitely getting diluted. Overall still a good holiday but compared to our previous trips (6) standards have slipped. Fewer wait staff made meals take longer and service fall, getting a drink was tough as fewer waiters and things like room service not turning up, no towels etc become apparent, not a major issue I agree but add in the standard of drinks falling, 'own label brand' vodka gin and whiskey now being served in the bars (we opted for the premium drinks package, but always had to ask for them to be served as staff still tried to give is the cheaper brands). there were less artists so the shows (which were amazing) were all packed Worst of all though was Norwegian accommodated an Irish folk group of 1200 people on our cruise and gave them the bars and venues exclusively meaning venues were often closed or we were even asked to leave some bars on some occasionsEmbarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Never opt for an aft balcony, lots of noise and vibration