Ship was grounded on day 3

Item: Norwegian Escape
Rating: 3.9
Author: jsmichael

Norwegian Escape Cruise Review

jsmichael

Contributor Level: Third Mate

131 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 28

Overall rating:

3.9 out of 5

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: March 12, 2022

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 11120

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Considering the circumstances of this particular cruise we had a pretty good time.

Embarkation

4 out of 5

The lines seemed a little long, maybe due to the fact that it was spring break and the largest cruise they had had in a while. Their computers also went down for about 20 minutes. The staff was very friendly and professional throughout.

Ship experiences

Food and Dining

5 out of 5

The food and drink were excellent. We found the bartending skills of Jay at the Mixx bar, Sofia at pour House and Rommel at the Prime Meridian to be exceptional.

Onboard Activities

4 out of 5

The pool size and pool space was a bit small for the amount of passengers on board and it would have been even worse at full capacity.

Entertainment

4 out of 5

Enjoyed the band Royal Flush.

Service and Staff

3 out of 5

The only problem I had with the service was the lack of information about the ongoing issue of the ship damage and disembarkation in the DR and back to the US. The wait staff, room stewards, entertainers, etc. we’re troopers through the whole ordeal.

Cabin / Stateroom

4 out of 5

Could hear the neighbors next to us.

Disembarkation

1 out of 5

There was confusion and a lack of sharing of information. I get that the situation was unique but let people know what is going on. Once at the airport there was not much if any representation from Norwegian. People were dropped at the Dominican airport to a crowded mess of stressed out uninformed passengers. We did finally get checked in for our flight and did get back to Orlando but I heard that as the day progressed the stimulation got much worse.

5 Comments

Other reviews of this sailing

Ran aground in the Dominican Republic. NCL flew >3,000 of us home on chartered planes on Day 5 of the cruise.

Dreadful.

Horrible