Disappointed ☹️

Norwegian Escape Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 5

Overall rating:

3.9 out of 5
Norwegian Escape

14 Night Western Caribbean (New York Roundtrip)

Sail date: January 06, 2019

Ship: Norwegian Escape

Cabin type: Balcony

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

This was the most disappointing trip. Wheelchair assistance to get on and off the ship is terrible. People sick, Noroviruses going around ship. Not stopping at private island. This was my 8th cruise with NCL, first time as platinum. Food not great

Embarkation

1 out of 5
Took over 2 hours to get wheelchair assistance

Ship experiences

Food and Dining

2 out of 5
Had platinum dinner at Cagneys, steak was charred, I have a seafood allergy, so I preordered my meal the day before, only to have them loose the order. I ended up with a severe reaction.. Long waits to eat in main dining rooms. Was asked if we want to share table with other people, No.... people are sick on the ship!!

Onboard Activities

3 out of 5
No place for people with mobility issues to sit

Entertainment

5 out of 5
Music in main atrium great. Choir of men great, Brenda Kaye was amazing

Children's Programs

Not traveling with kids

Service and Staff

4 out of 5
Room steward for 11176 was terrific!!

Ship Quality

5 out of 5
Staff was constantly cleaning due to the Noroviruses going at. Washy- washy

Cabin / Stateroom

5 out of 5
The room was enough for myself and friend, loved the balcony

Ship tip

Just roll with it🚢

Ports of call

New York, New York Did not visit port

Been there before

Port Canaveral, Florida Did not visit port

Been there before

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

Ship did not stop, was told sea was to rough. Have been to private island on other trip

Ocho Rios, Jamaica

5 out of 5
Never been here before, went on. Us tip around island through ship excursion

George Town, Grand Cayman Did not visit port

Was sick due to reaction to seafood

Harvest Caye, Belize

4 out of 5
Went on spice farm and gardens, we were pulled by tractor. Was very informative

Costa Maya (Mahahual), Mexico Did not visit port

Rained most of day, excursion was canceled

Cozumel, Mexico

4 out of 5
Went on bus tour, enjoyable day for last port

Disembarkation

1 out of 5
Took over 2 hours for wheelchair assistance again 😡😡
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