Our vacation specialist thru Cruises: Twan Thompson is WHO MADE our cruise such an amazing vacation! He knows his stuff & he will follow up with you all the way from pre-booking your vacation till you're back home! Thank you SO MUCH Twan for caring so much to make our vacation the best!
Embarkation
5 out of 5
Being a Haven guest embarkation and disembarking was 300% the easiest we've ever been GIfTED to do!
Ship experiences
Food and Dining
5 out of 5
OMG! The food and service as a Haven guest was SUPERB & BEST WE'VE HAD ON ANY CRUISE WE'VE TAKEN! THANK YOU! For the SIGNIFICANT difference in quality quantity, taste & presentation than the Main eateries! JUST DELICIOUS!
Onboard Activities
4 out of 5
Entertainment
3 out of 5
This is our 4th time cruising on the Escape ship and we didnt even attend 1 Broadwqy show as we are tired out of the same ole same ole! CHANGE IT UP.WITH OTHER STYLE SHOWS AT A NYC BROADWAY CALIBER SHOWS!
Children's Programs
Service and Staff
5 out of 5
Again, the Haven is TRULY A SEPERATE LITTLE/BIG HEAVEN ON A SHIP! WE WILL PROBABLY NEVER BE ALE TO CRUISE WITHOUT BEING IN THE HAVEN! The Butlers, their Assistants, the PERSONAL Concierge for ANYTHING you need, the 1:1 PERSONALIZED SPOILING was WOW!
Ship Quality
5 out of 5
Cabin / Stateroom
5 out of 5
OMG!!!! Again the Haven is HEAVEN! Totally away form all the other thousands of cruisers that you don't even realize that you are cruising with nearly 6000 other cruisers! Our forward facing cabin PENTHOUSE was the WOW! The PERFECTION to our slice of Heaven! Having a 1 bedroom SUITE while cruising was literally AMAZING! We were out in the big Atlantic Sea but seriously felt like we were way up in a LUXURY HOTEL! This Cabin was TERRIFIC room for the 2 of us and OMG at ALL of the closets, drawers, all the "extra" little cabinets to organize our items in was SO not expected but SO appreciated! Having a Dining Room table in our cabin was so great to enjoy our butler delivering our daily complimentary hot breakfast, AMAZING French Pressed Coffee pots, and the OMG daily delivered 3pm WOW fresh fruit & snacks! I mean come on! WHO doesn't get WOW'D over coming back from your busy shore day and being pampered with chocolate covered strawberries and mini gourmet sandwiches!? The Haven experience was JUST UNREAL how you feel like you are a Queen and a King in this big cruising Castle! Being in this Penthouse with a living room to enjoy while one of us was able to enjoy being in the bedroom resting
Ship tip
PAY THE EXTRA MONEY & EXPERIENCE BEING A HAVEN GUEST! YOU WILL BE SO GLAD THAT YOU DID!
WOW! WOW! WOW! Our Concierge. Patrick DESERVES A BIG RAISE & HONOR.FOR HIS IMPRESSIVE & IMPECCABLE GUEST SERVICE THAT HE PERSONALLY GAVE TO US & 1 MORE COUPLE THAT HAD TO GET OFF THE SHIP RIGHT WHEN IT WAS CLEARED BY USA. AND HE PULLED SOME MAJOR POWER TO GET US APPROVED TO BE 1ST ONES DOWN A PRIVATE ELEVATOR DOWN TO GANGWAY AND HE EVEN WAITED WITH US 4 TO ENSURE HE GOT US WALKED OFF THE SHIP LITERALY TO THE OUTSIDE TO HAIL A CAB! THIS IS SERVICE!! THANK YOU, PATRICK FOR MAKING SURE WE DID NOT MISS OUR 9:10AM FLIGHT OUTTA NYC TO DTW! YOU SERIOUSLY MADE OUR CRUISE COME TO THE PERFECT STRESS FREE ENDING!
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