Overall a great ship, with some cool new features, but still needs work.

Item: Norwegian Escape
Rating: 4
Author: zedd3k

Norwegian Escape Cruise Review to Caribbean - Western

zedd3k

Contributor Level: Second Mate

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 36

Overall rating:

4 out of 5

7 Night Western Caribbean (Miami Roundtrip)

Sail date: September 30, 2017

Ship: Norwegian Escape

Cabin number: 11864

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Overall a great ship, with some cool new features, but still needs work. The ports were fun, even if we had been to some of them several times before.

Embarkation

3 out of 5

Embarkation was slow, as usual, in Miami. Hopefully the new terminal that Norwegian will be building there will correct this systemic problem.

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

The entertainment options did not really spark our interest, and seemed more sparse than other cruises wee have been on.

Children's Programs

no children

Service and Staff

3 out of 5

Some were great, but we did have issues this cruise we have never had before on others. unclean stateroom, with some issues never being addressed, or taking days to get resolved. Bartender losing ship card and acting like we didn't give it to him in the first place.

Ship Quality

4 out of 5

Overall I liked the newer features, but the ship itself just doesn't flow as well as say, the Epic.

Cabin / Stateroom

4 out of 5

It would have been perfect but there were greasy hand prints all over and hair everywhere, as well as disgustingly gross dirty ice bucket tongs. Only some of these issues ended up being addressed, and not in good time.