Horrible Customer Care!!!

Norwegian Escape Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 2

Overall rating:

3.7 out of 5
Norwegian Escape

7 Night Western Caribbean (Miami Roundtrip)

Sail date: September 16, 2017

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 10218

Traveled as: Family (young children)

Reviewed: 7 years ago

Review summary

This cruise ship was beautiful. The food was great, the ship itself was Awesome. The People running the ship was terrible. So bad, that I will never get back on a Norwegian Cruise again!

Embarkation

3 out of 5

Ship experiences

Food and Dining

4 out of 5
This cruise ship was beautiful. The food was great, the ship itself was Awesome. The People running the ship was terrible. So bad, that I will never get back on a Norwegian Cruise again!

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5
This cruise ship was beautiful. The food was great, the ship itself was Awesome. The People running the ship was terrible. So bad, that I will never get back on a Norwegian Cruise again!

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Miami, Florida

4 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Harvest Caye, Belize

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

Cozumel, Mexico

3 out of 5

Disembarkation

3 out of 5
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