Family Cruise 2017 " Long Line Big Ship "

Norwegian Escape Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 11

Overall rating:

3 out of 5
Verified Review
Norwegian Escape

7 Night Western Caribbean (Miami Roundtrip)

Sail date: May 27, 2017

Ship: Norwegian Escape

Cabin type: Balcony

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

Over all I would have to say it was good . For me I want to go on a vacation that I can rate excellent but not in this case . Here are a few things we had issues with . Since Norwegian has what they call anytime dining it made it difficult for us to get feed in a timely manner . We ate at the Manhattan 4 out of the 7 nights and it took hours to get our food which made us miss shows . The last night we were trying to get in as much as we could but because it took 3 hours to get our food our last night was wasted . We did have a large party so I expect some wait but not a 3 hour wait . They set us at 3 different tables side by side and each table received there food at different times , about an hour apart , when we asked what was taking so long the waiter said  "long line big ship" . We laughed about it but didn't expect an answer like that . Another bad experience was my parents wanted a family group picture and since we had over 10 people they charged a $69.00 sitting fee which included 3 photos , the photographer only took 4 photos and when we went to look at them later there was not one we could pick because they were all bad . Some of us had closed eyes , looking the other way and the worst of it most of us had bad shadows across our faces . When we pointed out this they said we still had to pay for them even if there wasn't one we could use . Another thing that happened was we played bingo mid week , we bought the $69.00 package which was 27 cards for 3 games plus some pull off's . The first bingo paid out $200.00 , the second $250.00 and the last game was a black out for $1000.00 but what they failed to tell you before you paid was that if no one had a bingo within 47 numbers called you didn't win . So I recommend playing the last day , jackpots are a little bigger . The worst of it all was my dad missed out on $1000.00 bingo because they were calling out the numbers too fast . Even though I'm still young , the younger crowed there kept telling them to call the numbers faster not taking in consideration for some that had 9 cards to work with and the elderly , you would think Norwegian would have electronic cards so no one misses out ! Customer service was not friendly and our state room bathroom smelt like pee which lingered into the room area .                       

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
OK

Ports of call

Miami, Florida

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Harvest Caye, Belize

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

Cozumel, Mexico

5 out of 5
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