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Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 11
Helpful Votes: 132

Overall rating:

4.7 out of 5
Norwegian Epic

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: March 31, 2018

Ship: Norwegian Epic

Cabin type: Balcony

Traveled as: Large Group

Reviewed: 3 years ago

Review summary

We had a great time because we were determined to. Getting on and off the boat was horrible, they had plenty of staff but, just Rude. Fine dining rooms are the way to go food wise. Most staff was great, not so much in regular dining restaurants. Food in regular restaurants were up to par. Even staff in regular restaurants weren't as good, not refilling glasses and just seemed to not want to be there.


2 out of 5
They had us waiting in the hot sun, standing in long lines, they tried to get us to start over in the line because, people were confused with the lines and staff wasn't very helpful. We had handicapped with us and waiting in the sun was horrible. Never had this happen on other cruise lines.

Ship experiences

Food and Dining

4 out of 5
Buffets were good. Regular dining restaurants were not good. Food never seemed fresh enough or hot enough. Staff didn't seem very friendly. All the fine dining rooms were excellent, loved those.

Cagney's Steakhouse

5 out of 5

So good, we went back twice. Steaks were cooked right and salad bar was great too.

Shanghai's Chinese Restaurant

5 out of 5

Great food and staff

Spiegel Tent - Cirque Dreams and Dinner

5 out of 5

Best show and dinner we have ever seen. Very recommend. Great time. Worth the money.

The Manhattan Room

5 out of 5

Had a great time.

Casino Bar

5 out of 5

This was a fun place

Ice Bar

1 out of 5

Weren't even allowed to take a look inside to see if we wanted to pay that extra charge.

O'Sheehans Neighborhood Bar and Grill

5 out of 5

Great food. Came back twice. Staff was nice and quick. Nice area.

Onboard Activities

5 out of 5
It was okay, not impressed. Didn't seem to have something for everyone.

Photo Gallery

5 out of 5

Liked how easy it was to view and pay for your photos.


5 out of 5

That was a great surprise.


4 out of 5

It was okay, didn't like how it was all chopped up, here and there.

Cigar Lounge

5 out of 5

Husband liked this place


5 out of 5
Great entertainment on this boat. Great shows.

Headliners Comedy Club

3 out of 5

Not big enough area, way to many people wanting to get in but, not enough room. Waiting in line way to long when you have a disability.

Service and Staff

5 out of 5
Great room staff. Not so great in regular restaurants. Other ship personnel seemed nice and helpful.

Ship Quality

4 out of 5
Didn't care much for the layout of the casino area, to chopped up for us. Big rooms. Seemed clean.

Cabin / Stateroom

5 out of 5
Great room. Very clean. Comfy. Lots of storage space. Not crazy about no privacy if you're in tub or toilet area if someone comes knocking on your door.

Ship tip

Learn to love the ship you're on.

Ports of call

Port Canaveral, Florida

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

5 out of 5

Ocho Rios, Jamaica

5 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

5 out of 5


3 out of 5
Hot, no air conditioning. Staff was unpleasant. Felt like cattle. Confusion from some people. Staff let SO MANY PEOPLE CUT LINES because, they were tipped. Made alot of people angry. Staff was Rude in terminal.
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