Family had fun could improve some things

Item: Norwegian Epic
Rating: 4
Author: andrealohr

Norwegian Epic Cruise Review to Caribbean - Western

andrealohr

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 65

Overall rating:

4 out of 5

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: February 24, 2018

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 13243

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

Overall we had a great time. I didn’t like the iconcierge app as you couldn’t view what you had booked. Didn’t like how much planning you had to do to book things. We missed some shows we wanted to see because they were full the first day. Didn’t love this particular ship. Food is great as always on ncl. Service iffy.

Embarkation

5 out of 5

Very organized and didn’t take long. We boarded ship ahead of schedule.

Ship experiences

Food and Dining

4 out of 5

Food was great!

Onboard Activities

5 out of 5

Our favorite meal!

Entertainment

5 out of 5

Kids loved the slides and never had too long of a wait!

Children's Programs

4 out of 5

Service and Staff

3 out of 5

Some staff was great while others were rude and not helpful.

Ship Quality

2 out of 5

Didn’t love the room layouts. Our bathroom was not super clean and had a urine smell the entire time. Ship design is awkward like having to walk through smoke infested casinos to get to other parts of the ship.

Cabin / Stateroom

3 out of 5

For a family suite this room was much smaller than expected. Hard for family of 4 to be comfortable and move around. Bathroom was not clean and had a smell the entire week. We chose this cruise for the ports and because of the sides on board for my kids.

Ship tip

Book everything in advance.

Thumbs up

Ports of call

Port Canaveral, Florida

5 out of 5

Nassau, Bahamas

5 out of 5

We went to Atlantis and kids had a blast!

Thumbs Up 6

Falmouth, Jamaica Did not visit port

Jamaica was in state of emergency so we stayed on ship

Thumbs Up 0

George Town, Grand Cayman

5 out of 5

Highly recommend dolphin and stingray excursion. Kids loved it.

Thumbs Up 7

Great Stirrup Cay (Cruise Line Private Island), Bahamas

4 out of 5

Beautiful beach

Thumbs Up 2

Disembarkation

5 out of 5

Pretty easy

1 Comment

dlorimer 6 years ago

We thought that people were making multiple reservations and this overlapped with meal times. We noticed that the entertainment was fully booked but we walked in all shows as people didn’t turn up.

Thumbs Up 1

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Other reviews of this sailing

beautiful and relaxing cruise

First Ever NCL Cruise

What a great ship the Epic is