Poorest design for a cruise ship I have ever experienced.

Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 144

Overall rating:

2.7 out of 5
Verified Review
Norwegian Epic

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: January 27, 2018

Ship: Norwegian Epic

Cabin type: Inside

Cabin number: 12285

Traveled as: Couple

Reviewed: 6 years ago

Review summary

We will never book with Norwegian and do not recommend Epic as it is a horrible ship in our opinion.

Embarkation

3 out of 5
Fairly quick process, despite long lines.

Ship experiences

Food and Dining

3 out of 5
Good service, mediocre food, not much for vegetarians.

Onboard Activities

1 out of 5
Pool area was poorly designed and unusable unless one liked very, very loud music.

Entertainment

1 out of 5
Needed reservations for most, many venues were much too small, too crowded and much too loud to be enjoyed. Pool area was poorly designed and unusable unless one liked very, very loud music. Casino smelled like a burning garbage dump.

Service and Staff

5 out of 5

Ship Quality

1 out of 5
Ship designed to cram as many people as possible on board. Signage was dismal. Homogeneous decor made it difficult to get around. Stairs block off at deck 6 and no "5" button on elevator requiring one to go thru the noisy and horrible smelling casino. Stairs and elevators on each end of ship, nothing in center. Signs at elevator listed most of the venues on that deck but not a clue as to where they are. Ship had a constant vibration underway and shook so badly in reverse that things fell off shelf.

Cabin / Stateroom

3 out of 5
OK but bath area poorly designed with three separate areas instead of a bathroom. Nice shower.

Ship tip

Never book on Norwegian Epic.

Ports of call

Port Canaveral, Florida

3 out of 5

Falmouth, Jamaica

2 out of 5
Very hot and not much to do around port. Did not take any excursions.

George Town, Grand Cayman

2 out of 5
Not much to do around port. Did not take any excursions.

Great Stirrup Cay (Cruise Line Private Island), Bahamas

2 out of 5
Typical cruise island.

Disembarkation

4 out of 5
Had to wait a while but once got started went smoothly and quickly. Glad to be off that ship.
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