Poorest design for a cruise ship I have ever experienced.

Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 177

Overall rating:

2.7 out of 5
Verified Review
Norwegian Epic

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: January 27, 2018

Ship: Norwegian Epic

Cabin type: Inside

Cabin number: 12285

Traveled as: Couple

Reviewed: 6 years ago

Review summary

We will never book with Norwegian and do not recommend Epic as it is a horrible ship in our opinion.

Embarkation

3 out of 5
Fairly quick process, despite long lines.

Ship experiences

Food and Dining

3 out of 5
Good service, mediocre food, not much for vegetarians.

Onboard Activities

1 out of 5
Pool area was poorly designed and unusable unless one liked very, very loud music.

Entertainment

1 out of 5
Needed reservations for most, many venues were much too small, too crowded and much too loud to be enjoyed. Pool area was poorly designed and unusable unless one liked very, very loud music. Casino smelled like a burning garbage dump.

Service and Staff

5 out of 5

Ship Quality

1 out of 5
Ship designed to cram as many people as possible on board. Signage was dismal. Homogeneous decor made it difficult to get around. Stairs block off at deck 6 and no "5" button on elevator requiring one to go thru the noisy and horrible smelling casino. Stairs and elevators on each end of ship, nothing in center. Signs at elevator listed most of the venues on that deck but not a clue as to where they are. Ship had a constant vibration underway and shook so badly in reverse that things fell off shelf.

Cabin / Stateroom

3 out of 5
OK but bath area poorly designed with three separate areas instead of a bathroom. Nice shower.

Ship tip

Never book on Norwegian Epic.

Ports of call

Port Canaveral, Florida

3 out of 5

Falmouth, Jamaica

2 out of 5
Very hot and not much to do around port. Did not take any excursions.

George Town, Grand Cayman

2 out of 5
Not much to do around port. Did not take any excursions.

Great Stirrup Cay (Cruise Line Private Island), Bahamas

2 out of 5
Typical cruise island.

Disembarkation

4 out of 5
Had to wait a while but once got started went smoothly and quickly. Glad to be off that ship.
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7 Comments

wrs1297    6 years ago

I think you would be happier on Holland America or Celebrity.

jljn    6 years ago

Someone should had told you about the mandera spa never crowded and it would have been much peace and quiet until debarkation its one of our if not besides our cabin favorite places but to be able to get chili dogs ham burgers and fries 24/7....well as you can see it doesn’t take much and besides we on vacation ;)

beachbum71    6 years ago

Wow !!!! If you want peace and quiet maybe you should stay at a church next time. Cruise are for vacationing and having fun.

jenine2401394    6 years ago

I love cruising and I don’t let anything bother me. I going to relax, eat, and adult beverages by the pool 😁

cruisermickey    6 years ago

I agree with you kj089 I was on the Epic and thought it was fine that I booked a 16 day transatlantic

kj089    6 years ago

And you’ve had complaints about two other cruises and music.. so, either 1) don’t cruise or 2) bring earplugs but don’t be shocked that cruises aren’t these quiet, mellow, private yacht type scenarios...

kj089    6 years ago

1) you can call NCL, and tell them about your dietary restrictions, as well as, when you book options are on there. It’s never been an issue, ever for me on any ship. Entertainment: Reservations can be placed 90 days PRIOR to sale date, 100 if you’re in the Haven. It’s listed on their site, along with the the booking confirmation, and when you call customer service to confirm your cruise . You can also smoke inside any cruise casino, that info can also be found online prior to booking ON ANY SHIP. Music is generally loud, that’s a given, on any cruise ship. Sounds like cruising isn’t for you, and this is why researching PRIOR to booking a cruise is so important.

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