This cruise and ship need a lot of work

Item: Norwegian Epic
Rating: 3
Author: JaphiaArville

Norwegian Epic Cruise Review to Caribbean - Western

JaphiaArville

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 40

Overall rating:

3 out of 5

Verified Review

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: January 27, 2018

Ship: Norwegian Epic

Cabin number: GTY

Traveled as: Couple

Reviewed: 6 years ago

Review summary

We sailed on the Norwegian Sun to Alaska a couple of years ago and that was an Excellent experience. This trip was just the opposite. Free-style dining was a bust....when you had to take a pager and wait from 30 min. to as much as 1 hr and 15 minutes to get a table. The food at the Taste and Manhattin was usually over cooked, although we did have a couple dishes that were well cooked, on the whole, the food wasn't anything to write home about. The entertainment was probably the only real bright spot on the ship. We would never go back to Falmouth, it was a waste of time unless you wanted to go hiking in the woods.

Embarkation

3 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

2 out of 5

Our room steward (Fatima) and the Matre'd in the Taste (Dino) were wonderful. But most of the other staff we interacted with really didn't know what they were doing, and often contradicted things that other staff had told us.

Ship Quality

2 out of 5

Entering your stateroom thru the bathroom was a very poor design idea. We spent an inordinate amount of time waiting for elevators, and it was worse on port days when often one or two of the four elevators were out of order and a third was put in "priority" for the rich from the Haven, leaving the rest of us to try to cram in the one elevator left for the common people.

Cabin / Stateroom

3 out of 5