Great ports, lousy ship

Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 7
Helpful Votes: 249

Overall rating:

3.5 out of 5
Verified Review
Norwegian Epic

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: November 25, 2017

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 8103

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Definitely disappointed in this ship. If this is a European design, keep the ship in Europe! Layout in the room was unappealing, couldn’t walk around the ship at night and the overall layout of the ship was difficult.

Embarkation

4 out of 5
Went very well. Credit card scanners were broken in two lines and we had to move around a bit but otherwise no issues, no big lines. Staff at the port were very nice.

Ship experiences

Food and Dining

4 out of 5
As usual Teppanyaki was awesome, Moderno was awesone and we enjoyed O’Sheehans and the Taste. The buffet was good with many choices and MDR was also very good.

Onboard Activities

4 out of 5
Bowling was fun and we went to the spa for a massage. Only two sea days, so one was sitting on deck enjoying the sun and the other wasn’t the best weather so we didn’t do the outdoor activities. Wish they had more trivia.

Entertainment

4 out of 5
Burn the Floor was ok. This is my thrid time seeing it, preferred the other two shows on the Breakaway and Getaway. this one was a mix of past and present and wasn’t as good as the other shows.

Service and Staff

5 out of 5
Room steward was very lovely and most of the waitstaff was great. Bartenders in Maltings were the best!

Ship Quality

1 out of 5
Hated the ship. This was my 7th cruise and didn’t like the room layout with the sink, shower and toilet being separated and the bed was too small. My feet hung over, the rounded edge was stupid. It was confusing getting from the stairs to my room. Ship seemed dirty and old. Will not take this ship again. To me it was a hygiene nightmare using the toilet, opening the door, pulling back a curtain that others also pulled back with dirty hands to wash my hands in my room. Does that curtain ever get cleaned? Also no deck to walk around at night. Small crowded Smokey areas to sit but no where to walk around the ship.

Cabin / Stateroom

2 out of 5
Worn down a bit, rugs seemed dirty like they have never been shampooed and the bathroom layout a germs nightmare.

Ship tip

Go on another ship.

Ports of call

Great Stirrup Cay (Cruise Line Private Island), Bahamas

4 out of 5
Cleaned and more organized than my room! Nice place to relax

Ocho Rios, Jamaica

4 out of 5
We went tubing and had a great time.

George Town, Grand Cayman

2 out of 5
Very crowded and expensive

Cozumel, Mexico

4 out of 5
Took an ATV excursion in the jungle. It was fun but went back to the shopping area where shop keepers were rude and pushy.

Disembarkation

4 out of 5
Got right off with self assist and had no issues
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