Ship has too many passengers

Norwegian Epic Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 20

Overall rating:

2 out of 5
Verified Review
Norwegian Epic

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: January 14, 2017

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 12096

Traveled as: Couple

Reviewed: 7 years ago

Review summary

All I can say is, when you have to go to a Box Office on the ship to get tickets for a free show, or call a number that no one ever answers, or go on your TV in your cabin only to find out all the shows are sold out, and you have to go through the TV in your room or some touchscreen to reserve a Tender time, which aren't times, they are letters, you have too many people on your ship AND IT CEASES TO BE A VACATION! That was my takeaway from sailing on the Norwegian Epic. I needed an extension cord. On all my other cruises I simply asked the cabin steward and he brought me one. On the Epic, you have to stand in line at Guest Services forever to "rent" an extension cord "if there are any available" and if it's not returned, there is a $36 fee. Just a bad experience after a couple of nice NCL cruises. Not sure if it's NCL or just the huge ship but didn't really feel like vacation. O'Sheehans was awesome!

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Cabin was OK

Ship tip

Don't sail on the Epic if you are in desperate need of R&R. Having to reserve tickets to a free show is not my idea of R&R.

Ports of call

Port Canaveral, Florida

5 out of 5

Cozumel, Mexico

3 out of 5

George Town, Grand Cayman

5 out of 5

Ocho Rios, Jamaica

3 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5
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9 Comments

greenjello74    7 years ago

Epic was a big dissapointment to us. we went in Nov and it was awful. Everything booked up, we did get to see Priscilla it was so good. The ice bar was cool, and O'Sheehans was great. Our first night out we went to The Manhattan dining room, and dinner took 3 hours. Taste was much better and faster. Never will use NCL again.

jjcar99    7 years ago

I agree with this review in every way. The ship is too big and too many people. I also felt like I was not on vacation because if you don't have a reservation you can't do anything. If you do get a reservation you have 4500 other people trying to get there so you better get there early. Totally not freestyle cruising in my book.

dsctravel    7 years ago

dsctravel    7 years ago

It doesn't sound like there was a problem with the size of the size, it's how it was managed. we have been on larger ships with Royal and never had a problem. They are masters of crowd control.

smokymtnman    7 years ago

Meet & Greet on Sunday night Cavern Club on Epic 2-12

eurekagal07    7 years ago

Smokymtnman will we be on there as well! I have sailed Disney & Carnival, but this will be the biggest ship I have ever been on!

Aajj1308    7 years ago

I agree, Epic wasn't a great experience for us. It's a vacation so hard to complain but I will try to never sail on her again. On to the Escape!

smokymtnman    7 years ago

I must say I am apprehensive. We love Norwegian, been on the Sun and Spirit,no problem, but 4000 + people. Bound to be different. Leaving for 14 days on 2/11.

rogerellenborland    7 years ago

you should have gone on carnival, free shows, no tickets required just walk in and have a seat.

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