Done with NCL

Norwegian Epic Cruise Review to Caribbean

kevin87319550

Contributor Level: Third Mate

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 74

Overall rating:

1 out of 5

Verified Review

Port Canaveral (Orlando), USA / Port Canaveral

Sail date: December 30, 2016

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 9247

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

The Epic was the newest ship we have been on & it was beautiful.

The staff & food was the poorest. In talking with the other guests we pretty much all agree. Most of the food was cold. I actually had a waiter tell me if we would have mentioned it to him he would have flagged us in the computer that we like our food hot & that would help. Not impressed.

Ship experiences

Food and Dining

1 out of 5

The food was not good and most of the time served cold. We ate in the main dining room & pay restaurants and both were not good. The main dining room had the same choices for meals several days. The main dining room (taste) had 3 or 4 choices that cost $25 - $30. With our package we received 3 free meals in pay restaurants. By the 2nd day all the reservations for the rest of the cruise were booked & we couldn't get in. Not impressed.

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Very disappointed. The wait staff was very rude & slow. My wife ordered orange juice at the beginning of breakfast at the main dining room & didn't get it until she was done with her meal. I caught my foot & fell one morning. There were 2 staff that witnessed my fall & didn't check on my at all. I had several other guests check on me & help me up.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Port Canaveral, Florida

3 out of 5

1 Comment

JusMe 7 years ago

Sorry your cruise did not go well. IMHO on NCL you have to eat at a specialty restaurant to get a good meal. I was surprised to have gotten better food on Carnivals MDR, but that just my opinion.

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