Good crew, fun trip, some issues to know about...

Norwegian Epic Cruise Review to Caribbean

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 57

Overall rating:

4 out of 5
Verified Review
Norwegian Epic

Port Canaveral (Orlando), USA / Port Canaveral

Sail date: December 30, 2016

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 10249

Traveled as: Couple

Reviewed: 7 years ago

Review summary

We love our cruises; this was a good time for us and we enjoyed the trip - there certainly were no big issues.  However, here are my nits, just so you know...

 

Reservations for shows:
* This is a new option - a good idea perhaps but poorly implemented.  No warning is clearly given, so old timers like me were surprised to learn that all the shows were booked on day 1.  And the failure of the TV and APP systems to make reservations (promised they would, but they failed) made it worse.

 

The APP (Android S6):
* Looks nice, but is useless!  Cannot see my account info - was always $0 (wish it were true!).  Cannot see reservations!  Cannot MAKE reservations - it says you can, but that's not true.  No deck plans!  Who was the marketing guy who said "We don't need deck plans in the APP"?  Fire them.

 

Food:
* Good, tasty, plenty.  Everyone has the upscale restaurants and they get more expensive every year!  But they were good...

 

People:
* Never met an officer, but the real hard-workers are great and we had more smiles from the staff on this sailing than ever!  Thx.

 

WiFi:
* Good, workable, not cheap.

 

Photos:
* Nice to have the digital views, inclusion of the USB stick for the package.  Price is competitive.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Balcony is a wedge with angled railing - some are bigger, others smaller. Look for pix to compare. The drop is two decks down to see entire balcony of guests on deck 7. Deck 7 sees only the tops of lifeboats (no view down).

Ship tip

Pick your balcony carefully as they vary greatly. Views directly down are few. Also, this ship really has no promenade deck - I like to go out to the lower deck outside for sunset, fresh air, etc. Not gonna happen on the Epic!

Ports of call

Port Canaveral, Florida

3 out of 5
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