Good crew, fun trip, some issues to know about...
Norwegian Epic Cruise Review to Caribbean
Port Canaveral (Orlando), USA / Port Canaveral
Sail date: December 30, 2016
Ship: Norwegian Epic
Cabin type: Balcony
Cabin number: 10249
Traveled as: Couple
Reviewed: 7 years ago
Review summary
We love our cruises; this was a good time for us and we enjoyed the trip - there certainly were no big issues. However, here are my nits, just so you know...
Reservations for shows:
* This is a new option - a good idea perhaps but poorly implemented. No warning is clearly given, so old timers like me were surprised to learn that all the shows were booked on day 1. And the failure of the TV and APP systems to make reservations (promised they would, but they failed) made it worse.
The APP (Android S6):
* Looks nice, but is useless! Cannot see my account info - was always $0 (wish it were true!). Cannot see reservations! Cannot MAKE reservations - it says you can, but that's not true. No deck plans! Who was the marketing guy who said "We don't need deck plans in the APP"? Fire them.
Food:
* Good, tasty, plenty. Everyone has the upscale restaurants and they get more expensive every year! But they were good...
People:
* Never met an officer, but the real hard-workers are great and we had more smiles from the staff on this sailing than ever! Thx.
WiFi:
* Good, workable, not cheap.
Photos:
* Nice to have the digital views, inclusion of the USB stick for the package. Price is competitive.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Pick your balcony carefully as they vary greatly. Views directly down are few. Also, this ship really has no promenade deck - I like to go out to the lower deck outside for sunset, fresh air, etc. Not gonna happen on the Epic!