NCL Encore 100% changed Itinerary for the BETTER!!

Item: Norwegian Encore
Rating: 4.5
Author: AlPorter

Norwegian Encore Cruise Review to Caribbean - Eastern

AlPorter

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 28

Overall rating:

4.5 out of 5

Verified Review

5 Night Eastern Caribbean (Miami Roundtrip)

Sail date: January 03, 2023

Ship: Norwegian Encore

Cabin number: 10236

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

Enjoyed about 85% of the trip. Communication gaps between crew and customers isn't always clear. But, largest issue is the billing policy. It may take me weeks to weed through the lack of clarity of the billing process. Based on that, I will determine to ever use NCL as a vacation provider in the future.

Embarkation

4 out of 5

Ship experiences

Food and Dining

5 out of 5

EXCELLENT!

Onboard Activities

4 out of 5

Limited or non-functional for younger children

Entertainment

4 out of 5

Children's Programs

Didn't use...

Service and Staff

5 out of 5

Always Excellent!

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Our steward was EXCELLENT!! Size was tight but was expected to be so.

Ports of call

Miami, Florida

3 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

We were rerouted to Nassau, Bahamas

Thumbs Up 0

Puerto Plata, Dominican Republic Did not visit port

We were rerouted to Ocho Rios, Jamaica

Thumbs Up 0

Disembarkation

5 out of 5

Surprisingly easy

7 Comments

Gwbigdog 1 year ago

Thanks for sharing

Thumbs Up 0

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javawoody 1 year ago

Appreciate the review

Thumbs Up 0

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natelorip 1 year ago

Thanks for sharing.

Thumbs Up 0

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Jerrec 1 year ago

I’m really confused about the billing policy. When I cruise with NCL, all my on board charges get charged to my credit card they have on file at the end of the cruise. No work on my part, and I just keep an eye on charges through the app during the cruise. When I have found an error, I just went to guest services to have it fixed.

Thumbs Up 4

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nclcruzr 1 year ago

What is a billing policy? We actually got obc $ back at the end of the cruise.

Thumbs Up 2

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AuntPinkie 1 year ago

Glad you enjoyed your cruise.

Thumbs Up 1

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NCLARRY 1 year ago

How bad could the billing be? When you were reviewing your billing account daily on your TV.

Thumbs Up 2

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Other reviews of this sailing

Very nice, clean and comfortable

Wonderful Cruise