EMBARKATION
About as straightforward and easy as we have had on a cruise. We started and ended in Boston (I'll do a separate review on the port). We arrived at the port around 10:00 and were on board between 11:00 and 11:30. I'm a frequent cane user and decided to use one on the cruise this time. Seeing my cane, the folks at the port let us board a little early with the "special assistance" group. That was a new thing for me but I, somewhat reluctantly, have to admit it was quite helpful. Our luggage showed up at our room sometime before 2:30, which was about as early as it ever has. We made sure to tip the luggage handlers well when we dropped off our bags.
SHIP
The Dawn is an older ship but it is well maintained and is kept well functioning and very clean. The layout takes a day or two to get accustomed to, but no more that that. The ship is elegant and beautiful, with common spaces that are understandably smaller than the Breakaway- and Epic-class ships. There are sufficient elevators for the number of passengers.
The one negative that NCL needs to address is the cigarette smoke odor in Gatsby's and on the passageway above. It's not repelling but it is unpleasant. It was not so 'thick' that it caused any issues with my asthma, but did caused us to choose other places on the ship to 'hang out'.
BALCONY CABIN
Our port side, forward balcony cabin was 10528. It was sufficiently roomy, the bed was firm and about as comfortable as we've had on a cruise ship. We had no issues with doors, odors, bathroom fixture operation, or anything else. Our room steward, Anil, kept the room impeccably clean, was warm and charming, and was very helpful. A request for distilled water for my CPAP yielded a gallon jug in short order. We made sure we tipped him well both on the first day and on the evening before disembarkation day. Although it was just forward of the forward elevators, there was no 'traffic-noise'. We always make sure to pick rooms that have cabins above and below so there were no noise issues at all.
We love the ocean views, sounds, and breezes from the balcony and firmly believe the cost of the balcony cabin is worth it for all that can afford it. On the other hand we've had both balcony and mini-suite staterooms and, with just the two of us, have found no substantial advantage to the slightly larger mini-suites. Might be different for 3 or 4 travellers sharing a stateroom.
DINING
We took most of our meals in the Venetian main dining room. The food was always excellent, there was always a selection of new entrees on the menu each day. The staff was attentive, friendly, and fun - especially if you took a few moments to get aquainted with them.
Occasionally we had meals in O'Sheehans. It was also very good and the wait staff was great there, too. The food and staff were also great in the Bamboo Asian fusion restaurant. Topsiders is good for what it is: Fast and filling.
We choose to reserve the Garden Buffet for snacks and meals when you're in a hurry and only ate one full meal there. It was all good, we have no complaints, the 'Washy-washy, Happy-happy' folks are a hoot, but it will likely never be our first choice.
The Atrium bar staff was amazing. The staff in the Sugar Cane Mojito bar was kind enough to take time to educate us on mojitos and help us pick out a couple to suit our tastes. Despite the occasional claim on the forum that the drinks are 'watered down' we found them to mixed 'just right'. There are enough dining and bar venues on board we didn't get to all of them, even over a 7 day cruise.
ENTERTAINMENT
We love the nightly production-style shows the smaller ships offer and the production cast on the Dawn was talented and energetic. For us it's a 'must see' every evening they are on stage. The magician was amazing and very entertaining. Others will have a different opinion, but the comedienne did not align very well to our style of comedy and we chose other entertainment over her show.
The thing you trade for the great production shows is that there are fewer 'club-style' venues than on the larger ships. Jose and Patti were excellent and packed the Grand Atrium every evening. The other entertainers on board were also good, but fewer and less diverse than on the larger ships. We still prefer the smaller ships, but will cruise again on the large ships if the timing and itinerary work out, and will enjoy their advantages when we do.
DISEMBARKATION
Again, disembarkation went about as well as it ever has. We always have few enough bags we do the walk-off option. We stood on a constantly moving line for 45 minutes or so, and were off before 9:30.
OVERALL
We found the staff to be as fun and friendly as any cruise and maybe more so. Everyone from the wait staff, to the photographers, to the bartenders, to the Cruise Director's staff was great. The Dawn has a lot to offer and we would definitely choose the ship again given the right time and itinerary.