I may not cruise with Norweigan again. The food was the biggest disappointment, as well as the customer service from some of them. Getting drinks at the bar took WAY too long at any time.
Embarkation
5 out of 5
We arrived on the later side so it was really quick
Ship experiences
Food and Dining
2 out of 5
The food was a disappointment in each place I ate. Some of the greeters at the dining areas need some lessons from Disney on customer service.
Onboard Activities
2 out of 5
Entertainment
4 out of 5
All the shows I watched were really good.
Service and Staff
3 out of 5
My room steward was really good, some of the waiters were good and some were not to be honest.
Ship Quality
3 out of 5
Cabin / Stateroom
4 out of 5
My cabin was average size for inside and there was 4 of us in it. It was fine. The cabin was clean.
Ship tip
take straws, the paper straws are terrible, it tears not even half way through a frozen drink.
People were like vultures trying to get you to buy or go with them when you get off the ship, but we booked a monkey/sloth tour with beach excursion outside of the cruiseline and it was great.
Cruising during one of the busiest weeks of the year probably added to the service issues. Try cruising when school is in session and not around a holiday for a better experience.
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