TERRIBLE Staff and Cruise experience... Bermuda is GREAT!!! NCL is a huge disappointment.

Norwegian Dawn Cruise Review to Bermuda
Experience: 7+ cruises
Review: 1
Helpful Votes: 7

Overall Rating:

2.4 out of 5
Verified Review
Norwegian Dawn

7 Night Bermuda (Boston Roundtrip)

Sail Date: June 29, 2018

Ship: Norwegian Dawn

Cabin Type: Inside

Cabin Number: 11027

Traveled As: Couple

Reviewed: 6 months ago

Review Summary

Drink package is a rip-off. There is only one bar on the whole ship to get specialty martinis (and other drinks) and they will cost $4 extra on top of you drink package and they will be served by the slowest and rudest bar and wait staff of any of the three cruise lines I've been on. The rest of the bars will only serve drinks just above well-level drinks. Hands down the worst service and staff I have ever experienced in almost 100 nights at sea. Also the worst food (both complimentary and specialty) of any cruise line I've been on. Apparently seasoning and flavor is too expensive. Prepare to be disappointed if you have been on Royal Caribbean or even Carnival. Also, when trying to book, don't call NCL directly, their operators will lie about room availability, pricing, and will be very high pressure. Book through , best prices, friendlies sales team, great communication. I will definately book through again.


4 out of 5

Ship Experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5


1 out of 5

Service and Staff

1 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

4 out of 5

Ship Tip

Prepare to be Disappointed if you've cruised on other cruise lines.

Ports Of Call

Royal Naval Dockyard, West End, Bermuda

5 out of 5
Highly recommend Hartley Hard Hat diving,. Not offered on cruise ship, but immediately available at end of pier excursion hut.


4 out of 5
Was this review helpful? 7


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