Bathroom smelled like Urine when first entered the cabin

Norwegian Dawn Cruise Review to Bermuda

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 50

Overall rating:

2.5 out of 5
Verified Review
Norwegian Dawn

7 Night Bermuda (Boston Roundtrip)

Sail date: October 20, 2017

Ship: Norwegian Dawn

Cabin type: Oceanview

Cabin number: 4526

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

Not sure I will ever sail with NCL again. Not my first NCL cruise but potentially my last. When my children and I boarded and entered our stateroom, the bathroom smelled like URINE! I believe my cabin was a so called "upgrade" which was adjacent to 3 staff only rooms. The doors to those rooms constantly slammed shut, making resting almost impossible. I could not get into the staterooms safe, ugh. I asked to change rooms and was rudely told NO by guest services. As a matter of reference my wife and I sailed on the old NCL Majesty on our honeymoon. I told our children this and they had a look on their face, as if to say "you took mom on a smelly bathroom cruise? Finally I spoke with a fellow passenger who got on the ship within 10 days of sailing and paid, according to him, $650.00 from Iowa which included his airfare. I have written NCL and am awaiting their response

Embarkation

1 out of 5
Nightmare getting into Black Falcon Terminal

Ship experiences

Food and Dining

3 out of 5
Not bad

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

2 out of 5

Ship Quality

1 out of 5
See below Urine smell bathroom

Cabin / Stateroom

1 out of 5
Bathroom smelled like Urine. Please read my full comments below.

Ship tip

Think twice, take photos of anything wrong. Believe me, I was not expecting to see/smell what I did.

Ports of call

Boston, Massachusetts

1 out of 5

Royal Naval Dockyard, West End, Bermuda

5 out of 5
Bermuda is Bermuda!

Disembarkation

4 out of 5
Better than getting onboard
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10 Comments

Gwbigdog    1 year ago

Thanks for sharing your cruise.

skolteech514    7 years ago

The majesty was with NCL We took it for our 25th anniversary out of Boston RCL has a majesty of the seas NCL was the majesty and formally known as Royal Majesty and that was in the 90’s

balconyfor3    7 years ago

Thanks for the info!

esm54687    7 years ago

balconyfor3: NCL Majesty was in the NCL fleet prior to 2010 when it was sold to Louis Cruise Lines based out of Cyprus.......you have it confused with RCCL Majesty of the Seas which is a completely different ship

balconyfor3    7 years ago

Majesty is with Royal Caribbean !

GIL155    7 years ago

You took your kids Mom on a smelly bathroom cruise ??? Disgusting !!

kpalmer1    7 years ago

We just got off a Norwegian cruise could not have been happier!

esm54687    7 years ago

- Friday morning (actually any morning) driving into Boston is challenging..... I've travelled a couple times out of Black Falcon without any issue (beyond normal traffic). What was the nightmare? - makes sense that a last minute booking realized substantial savings..... cruise lines, hotels, airlines try to fill spots - was the "upgrade" through the bidding program? Always a crap shoot. - Urine smell is completely unacceptable and not being able to get into the safe would be an issue for me as well..... like asked above, we're these brought to the Hotel Director's attention? He / She are normally very responsive to issues. - sorry you had some issues and hope NCL gets back to you with a positive response

shingaling    7 years ago

"We would like to offer you an upgrade!" (Code for "These are some of the least desirable cabins due to their proximity to noisy areas, so no one ever books them. For a small fee, you can have one of them!")

henrii64    7 years ago

Curious, did you speak to the hotel manager about the urine smell? Did you request that the safe be repaired?

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