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Norwegian Dawn Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 43

Overall rating:

2 out of 5
Norwegian Dawn

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: November 27, 2016

Ship: Norwegian Dawn

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

My favorite part of the cruise was spending it with my family. The stateroom that NCL called a "family suite with balcony" was hardly big enough for the two people staying in it. The "sofa bed" was little more than a couple of cushion on a platform, not really suitable for sitting on as a break from sitting on the bed.

 

The balcony was so narrow, if you put the chair against the wall facing the ocean view, you couldn't stretch out your legs. If more than two people tried to sit out there, it would be a crush. The windows were dingy as they they hadn't been washed this century...or maybe even the last century. The bathroom was ridiculously tiny. Definitely the smallest "family suite" I've ever experienced.

 

The food was not what we expected. The fish was consistently overcooked, no matter where we dined. If you wanted your steak medium you had to order rare. If you ordered medium it came back well done and tough. The ice cream wasn't sweet, which was fine for me because I don't like much sugar, but terrible for the rest of my family. 

 

Our cabin steward was hit or miss with cleaning our cabin. Here's just one example: we had breakfast in the room and when we returned the dirty dishes were still there. The beds were made but the trash had not been emptied. I put the dirty dishes outside of the door as a hint that they needed to be bussed. When we came back to the room the trash had been emptied and the dirty dishes were back in the room!

 

Free-style dining is for the birds. We couldn't book reservations in the two main dining rooms for three of the seven nights, so we ate in different places and had to split up the group (there were 12 of us traveling together for Thanksgiving). NOTE: THE ITINERARY OPTIONS ABOVE DID NOT INCLUDE 2016-11-20, WHICH IS THE DATE WE SET SAIL.

 

The itinerary falsely claimed we were going to Belize, but we really went to NCL's fake island that was part of the Belize archipelago. We called it Be-lies because NCL lied to us. We had the unlimited beverage package which was void on NCL's private island. Food was also not included on the NCL private island. Mainland Belize was just a short boat ride away, but we couldn't go there unless we purchased one of the ship's high-priced excursions, which didn't make sense because it was raining off and on most of the day.

 

When we booked this cruise we were deciding between NCL Dawn and Royal Caribbean. RC left a day later and went to Guatemala instead of Belize. We say that ship when we docked at Cozumel. I asked them if they'd let us on their ship because we made a big mistake. The gentleman smiled and said he'd look for us next year.

 

The best thing about NCL Dawn was the spa. Wonderful women there and really good services and reasonable prices. The unlimited drinks package - so I could anesthetize myself and forget about being on that ship. Somnath Singh (we called him Awesome) who took such good care of our family whenever we were poolside, and we were poolside a lot because our cabins were so small.

 

If this is what we can expect from NCL, this is my last time on them. Next time, Royal Caribbean.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
See above comments. Too small and dingy.

Ship tip

If you want a balcony, spring for a suite. You'll have more space.

Ports of call

New Orleans, Louisiana

3 out of 5

Cozumel, Mexico

2 out of 5
Old pier is much more authentic. New pier is like going to strip mall with Hooters and Starbucks. Really?

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5
Don't purchase an excursion. Book an all-day driver through the van services. They'll take you to some special places like private beach areas and lovely resorts.

Harvest Caye, Belize

1 out of 5
Skip the fake Belize and go to the real deal. Maybe they'll have low-cost excursions. Fingers crossed.

Costa Maya (Mahahual), Mexico

3 out of 5
Worth seeing the ruins, but long and unpleasant drive there and back if you get motion sick.
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2 Comments

sumday2    7 years ago

Wow....just wow! The ONLY thing you liked on the Dawn was the spa? Really? Just wow.

NickandAshley    7 years ago

Sounds like you didn't do much research prior to your cruise. You could have made all of your dining reservations when you booked your cruise. You also had full access to all of the square footage information and photos of your room. Additionally, there are thousands of photos of Harvest Caye available for your perusal on the internet. Failure, on your part, to plan and be organized, does not constitute any emergency on the part of anyone else. There were only 3,000 other paying passengers on that ship....... but they were supposed to cater to your group?

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