Norwegian Dawn Cruise Review to Bermuda

7+ cruises


Helpful Votes

2 out of 5

Not happy with Norwegian cruise out of Boston

Sail Date: June 24, 2016

Reviewed: 3 months ago

Traveled As: Large Group

Room Type: Balcony

My husband and I have been on multiple cruises in the past and have never experienced the rudeness of the staff that we did on the Norwegian Dawn this past week.  We paid extra to have the beverage package, but since there were no servers walking around the pool area,  you had to wait at the bar for 20 minutes or more for a drink.  And then when you did get waited on, they acted like you were bothering them.  This was at every bar you went to - not just the pool area.  We only ate dinner in the dining room twice because the service was so slow.  Both times we were there for 2 hours.  We heard at the end of the cruise they were understaffed by over 100 people so you can't really blame the staff for being so stressed out!  Norwegian shouldn't have charged us full price for a cruise that they couldn't adequately staff.  Angry

Cabin / Stateroom
Our cabin steward was awesome!
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
wasn't a lot of activities
Service and Staff
The stewards that took care of the rooms were awesome! Margica (a waitress in O'Sheehans) was a sweetheart. Antonio and everyone in the spa was great. Other than that see my comments above!!!
Food and Dining
food was good but service was slow. The ran out of a lot of food and drinks. They even ran out of white bread in one restaurant.

Was this review helpful?


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top