Norwegian Dawn Cruise Review to Bermuda

Deck Hand

2-3 cruises


Helpful Votes

4 out of 5

Great family vacation!

Sail Date: October 07, 2011

Reviewed: 5 years ago

Traveled As: Family w/young children

Room Type: Inside

Our trip to Bermuda on NCL Dawn was great fun, with friendly staff, a child-friendly atmosphere, and enough activities to keep everyone (mom, grandmother, and two kids ages 9 & 11) entertained. Food was very good (although not exceptional), evening shows (magic show, Bollywood) were terrific, and other activities (crafts, scavenger hunts, cupcake-decorating, trivia and other game-show like activities) were good diversions while at sea. This was not a luxury experience but good value and a good cross-section of experiences for a multi-generational cruise experience.

Pros: Ease of freestyle dining, friendly staff, child-friendly atmosphere.

Cons: "all-inclusive" is really a misnomer - there were upsells for everything!

Recommends Norwegian Dawn? Yes!

Ship Quality
Ship was very clean. Elevators were continually crowded - a huge problem for us given that my mother was in a wheelchair. Ship is accessible, but we received much more help on another criuiseline, where staff constantly stepped in to assist me in pushing my mother's wheelchair -not so much on this NCL cruise, where staff were friendly but didn't go out of their way to assist. When disembarking on a steep gangway, we asked for assistance, and a staff person abandoned my mother in her wheelchair halfway down the multi-level ramp, without explanation.
Food and Dining
Food is good and plentiful. It's clear, however, that the pay-a-charge restaraunts are where the cruise lines make their money, as the menu selections didn't vary very much during the week. Buffet was good but often crowded.
Service and Staff
Fantastic room steward (Jennifer, on floor 10), but overall we received better service on another cruise line, particularly as pertains to my mother's needs in a wheelchair.
Excellent shows, good activities, lots of variety.
Cabin / Stateroom
We had one handicapped-accessible balcony stateroom and one inside cabin. Both were spotlessly clean and our room steward was terrific. Surprisingly, though, the accessible balcony cabin had a column in the middle of it, which meant maneuvering around it could be tricky. And the little ramp provided for the balcony wax far too steep to be helpful. I was surprised that the balcony isn't truly handicapped-accessible in a room categogorized as such. Bathroom was spacious and closet space was plentiful.
Children's Programs
We tried the kids-club and some of the kid activities, which were great.
King's Wharf, Bermuda
Snorkeling at Church Bay was terrific!

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