Subpar service

Norwegian Dawn Cruise Review to Bermuda

Cruises: 2-3 cruises
Reviews: 0
Helpful Votes: 3

Overall rating:

2 out of 5
Verified Review
Norwegian Dawn

Sail date: October 07, 2011

Ship: Norwegian Dawn

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 13 years ago

Review summary

The ship was nice but the staff was not friendly, a lot of them seemed to have poor attitudes. The people at the front desk did not speak very good English and were always questioning everything said to them. It took 3 and 4 times of repeating before they understood what we were saying. The food was terrible. I would not suggest the specialty restaurants because the food is not much different from the main dining. One example is that the "Rib Eye" steaks were about 1/8 of an inch thick and did not contain any bone for flavor.

Ship experiences

Food and Dining

1 out of 5
See review above.

Entertainment

3 out of 5

Service and Staff

1 out of 5
See above review.

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Bedding and towels had yellow stains on them and we went without a top sheet for 3 days on our bed. A top sheet was only put on once we complained at the front desk.

Ports of call

King's Wharf, Bermuda

5 out of 5
Hamilton is a must see. That is the only city we were able to visit. Horseshoe Bay Beach is a definite see. The scenery was absoultely beautiful! I heard from other passengers that St. Georges wasn't all that great. It's a very old city and not much to see.
Don't Miss: Horseshoe bay Beach

Pros: The island of Bermuda.

Cons: The food and service of the staff was terrible.

Recommends Norwegian Dawn? No.

Was this review helpful? 3

1 Comment

Gwbigdog    1 year ago

Thanks for sharing your cruise.

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