Subpar service

Norwegian Dawn Cruise Review to Bermuda

Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

2 out of 5
Verified Review
Norwegian Dawn

Sail Date: October 07, 2011
Ship: Norwegian Dawn
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 6 years ago
The ship was nice but the staff was not friendly, a lot of them seemed to have poor attitudes. The people at the front desk did not speak very good English and were always questioning everything said to them. It took 3 and 4 times of repeating before they understood what we were saying. The food was terrible. I would not suggest the specialty restaurants because the food is not much different from the main dining. One example is that the "Rib Eye" steaks were about 1/8 of an inch thick and did not contain any bone for flavor.

Food and Dining

1 out of 5
See review above.


3 out of 5

Service and Staff

1 out of 5
See above review.

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Bedding and towels had yellow stains on them and we went without a top sheet for 3 days on our bed. A top sheet was only put on once we complained at the front desk.
5 out of 5
Hamilton is a must see. That is the only city we were able to visit. Horseshoe Bay Beach is a definite see. The scenery was absoultely beautiful! I heard from other passengers that St. Georges wasn't all that great. It's a very old city and not much to see.
Don't Miss: Horseshoe bay Beach

Pros: The island of Bermuda.

Cons: The food and service of the staff was terrible.

Recommends Norwegian Dawn? No.

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