Norwegian Dawn Cruise Review to Bermuda

Contributor Level: Deck Hand

2-3 cruises


Helpful Votes

2 out of 5

Subpar service

Sail Date: October 07, 2011

Reviewed: 5 years ago

Traveled As: Couple

Room Type: Oceanview

The ship was nice but the staff was not friendly, a lot of them seemed to have poor attitudes. The people at the front desk did not speak very good English and were always questioning everything said to them. It took 3 and 4 times of repeating before they understood what we were saying. The food was terrible. I would not suggest the specialty restaurants because the food is not much different from the main dining. One example is that the "Rib Eye" steaks were about 1/8 of an inch thick and did not contain any bone for flavor.

Pros: The island of Bermuda.

Cons: The food and service of the staff was terrible.

Recommends Norwegian Dawn? No.

Cabin / Stateroom
Bedding and towels had yellow stains on them and we went without a top sheet for 3 days on our bed. A top sheet was only put on once we complained at the front desk.
Food and Dining
See review above.
Service and Staff
See above review.
Ship Quality
King's Wharf, Bermuda
Hamilton is a must see. That is the only city we were able to visit. Horseshoe Bay Beach is a definite see. The scenery was absoultely beautiful! I heard from other passengers that St. Georges wasn't all that great. It's a very old city and not much to see.
Don't Miss: Horseshoe bay Beach

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