Norwegian Dawn Cruise Review to Bermuda

Deck Hand

4-6 cruises


Helpful Votes

1 out of 5

It's Time to Retire the Norwegian Dawn

Sail Date: June 13, 2010

Reviewed: 6 years ago

Traveled As: Large Group

Room Type: Balcony

It is clearly evident that this ship is ready for another total refurbishment! While she is a beautful sea-faring vessel the interior themes and murals are very dated, cheesy and dusty(i.e the main lobby artpiece void of mosaics and dirty as you enter the ship). Freestyle cruising is a great concept but not if everything becomes an upcharge and service is hampered by it. The balcony cabin was not as impeccably clean as expected( bed skirt had stains, linens had to be replaced due to pillies, mirrors were smudged and wall artwork had splatters of I don''t know what on them. Meals were extremely mediocre with the same menu offered daily in the Aqua and Venetian. The buffet offered the most varied options however the lunch menu was more impressive than the dinner menu. The restaurants proved to be a bit better but the upcharges to dine were not commensurate with the quality nor variey of choices. The service was deplorable actually there wasn't any service-except for the bar staff constantly hounding you to purchase drinks. Even a much toted buffet brunch at the Venetian required an upcharge. I would not consider myself a seasoned cruiser only have 4 under my belt but these dissappointments were clearly obvious even to the least traveled individual. Having a daily service charge automatically applied to your bill does not encourage exemplary service it just promotes mediocrity. I heard thru the vine that the Dawn will be relocating from New York to Baltimore or Boston next year-I wonder if that is an indication of a corporate strategy to transfer her rather than take the much needed effort to improve her!!

Pros: Ease of Embarkation and Disembarkation and Casino

Cons: Accomodations, Dining, Pool, and Service

Recommends Norwegian Dawn? No.

Ship Quality
The ships public entertainment rooms are too small to accomodate a fully booked ship
Cleanliness and working conditions of public bathrooms were deplorable-can you imagine no toilet paper and overflowing toilets on a cruise ship???
Food and Dining
Mediocre by far
Cabin / Stateroom
Room 10581-best part of this cruise was the balcony view-
room to small, not kept and extremely cramped-floor layout not functional
inconsistent towel replenishment
Service and Staff
Major dissappointment-honored our requests but with an underlying attitude.
Communication was difficult and there appeared to be a staff reduction throughout the ship-the only exception was the multitude of staffers selling drinks at the pool
a bit cheesy with the exception of the Beatles entertainment and trapese artists
King's Wharf, Bermuda
Having been to Bermuda a few times this location ensured that one third of our time was spent commuting to beaches and attractions. Be sure to add in the cost of buses, ferries and taxis to your trip and the additional time involved. Long queries unprotected from the sun had everyone a bit irratable and overloaded ferries was a major safety concern
Don't Miss: All of Bermuda's beautiful vistas, beaches and local restaurants

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