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Norwegian has become Terrible

Norwegian Breakaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 16

Overall rating:

2.9 out of 5
Verified Review
Norwegian Breakaway

7 Night Caribbean: Harvest Caye Cozumel & Roatan (New Orleans Roundtrip)

Sail date: December 31, 2023

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: 9816

Traveled as: Couple

Reviewed: 10 months ago

Review summary

I was very disappointed in Norwegian. I could feel that money was the only important thing. It seemed like every part of the cruise was based on how much more money can they get.

Embarkation

4 out of 5
Fine

Ship experiences

Food and Dining

1 out of 5
Terrible. Can't get reservations Food is mediocre Specialty Restaurants are not special. They are more expensive than any restaurant in Utah. When they first started the come on line was that you can get fabulous food at a price that is cheaper than any nice restaurant. That is not true anymore. And they have a faulty reservation system that precludes anyone from getting in unless you reserve before the cruise. The concept has just allowed Norwegian to decrease drastically the quality of all the food that is included in the price of the cruise.

Onboard Activities

2 out of 5
Again, it was vert hard to do anything spontaneously. Very crowded. Close to 5,000 people is too many people

Entertainment

3 out of 5
Good shows, but again it is almost impossible to get into the shows

Service and Staff

2 out of 5
The worst service I have ever had on a cruise.

Ship Quality

3 out of 5
Acceptable

Cabin / Stateroom

2 out of 5
Nothing great. It was acceptable

Ship tip

Don't

Thumbs up

Ports of call

New Orleans, Louisiana

5 out of 5

Cozumel, Mexico

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Harvest Caye, Belize

1 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

Disembarkation

4 out of 5
Great
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6 Comments

Sogmoore     10 months ago

We had a great time. We loved the food. We sailed on this ship last November from NYC to New Orleans for 14 days. The only issues we had was the New Orleans port.
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Gwbigdog     10 months ago

Oops sorry 😞 thanks
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willwork4cruz     10 months ago

Sorry you didn’t have fun. Luckily, the price for specialty restaurants are published and you don’t have to choose to do it. If it’s worth the price, that is always the question at any restaurant anywhere. Now you know it’s not worth it to you. Maybe try a different cruise line.
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javawoody     10 months ago

Appreciate your view
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cruising2004     10 months ago

Sorry you were disappointed with your cruise.
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Niavlys     10 months ago

Sorry to hear that you didn't enjoyed your cruise
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