Norwegian has become Terrible

Item: Norwegian Breakaway
Rating: 2.9
Author: dandspearson

Norwegian Breakaway Cruise Review to Caribbean - Western

dandspearson

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 9

Overall rating:

2.9 out of 5

Verified Review

7 Night Caribbean: Harvest Caye Cozumel & Roatan (New Orleans Roundtrip)

Sail date: December 31, 2023

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: 9816

Traveled as: Couple

Reviewed: 4 months ago

Review summary

I was very disappointed in Norwegian. I could feel that money was the only important thing. It seemed like every part of the cruise was based on how much more money can they get.

Embarkation

4 out of 5

Fine

Ship experiences

Food and Dining

1 out of 5

Terrible. Can't get reservations Food is mediocre Specialty Restaurants are not special. They are more expensive than any restaurant in Utah. When they first started the come on line was that you can get fabulous food at a price that is cheaper than any nice restaurant. That is not true anymore. And they have a faulty reservation system that precludes anyone from getting in unless you reserve before the cruise. The concept has just allowed Norwegian to decrease drastically the quality of all the food that is included in the price of the cruise.

Onboard Activities

2 out of 5

Again, it was vert hard to do anything spontaneously. Very crowded. Close to 5,000 people is too many people

Entertainment

3 out of 5

Good shows, but again it is almost impossible to get into the shows

Service and Staff

2 out of 5

The worst service I have ever had on a cruise.

Ship Quality

3 out of 5

Acceptable