tough trip

Item: Norwegian Breakaway
Rating: 3
Author: tmjpike23

Norwegian Breakaway Cruise Review to Caribbean - Western

tmjpike23

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 18

Overall rating:

3 out of 5

Verified Review

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: January 15, 2023

Ship: Norwegian Breakaway

Cabin type: Suite

Cabin number: 13182

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

verry, verry loud ship. not much pool chair space. most of deck taken up with activities. wine on basic package unacceptable, if wine drinker, upgrade! liquor was good though. very hard to get into specialty dining, hard to make reservations and even when said none available, the restaurants were only half full. latitudes program useless, no special number or representative onboard. no phone service took messages, spent long, long time listening to phones ring until someone answered

Embarkation

1 out of 5

1 1/2 hour standing in line

Ship experiences

Food and Dining

3 out of 5

any decent wine cost extra

Onboard Activities

2 out of 5

atrium so loud couldn't participate

Entertainment

4 out of 5

good nightly entertainment

Service and Staff

2 out of 5

unable to reach customer service entire first day, room steward phone just said busy, call back later. hard to get specialty dining reservations even though dining room half empty

Ship Quality

1 out of 5

cant talk at dinner so noisy

Cabin / Stateroom

5 out of 5

no bathtub for club class suite, but room comfortable and clean. little bitty balcony