Solid/Good Cruise

Norwegian Breakaway Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 19

Overall rating:

3.5 out of 5
Norwegian Breakaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: May 01, 2022

Ship: Norwegian Breakaway

Cabin type: Suite

Cabin number: 11832

Traveled as: Couple

Reviewed: 2 years ago

Review summary

It was a solid/good cruise despite the issues. If those issues hadn't happened then it would've been a great cruise.

Embarkation

3 out of 5
Ship came in late so embarkation was delayed by a few hours

Ship experiences

Food and Dining

4 out of 5
Most of the food was pretty good.

Shanghai's Noodle Bar

5 out of 5

Really good food! I had never eaten here before on an NCL ship and so I was blown away at how good it was!

Onboard Activities

3 out of 5
Pool was incredibly crowded and the hot tubs needed to be cleaned.

Entertainment

4 out of 5
Six was fantastic and burn the floor was really good as well.

Headliners Comedy Club

4 out of 5

Again it's really small for this size ship. You had to get there really early to get a decent seat even when you've pre-reserved your seat ahead of time. The talent though again was fantastic.

Breakaway Theater

4 out of 5

Little small for a ship this large. The performances however were fantastic!

Service and Staff

3 out of 5
Our steward was amazing! However I have to give them three stars because of how they handled things with my stateroom. Apparently the guests in my stateroom on the prior cruise trashed the room and broke the sofa. The cruise line knew this and was supposed to switch my stateroom prior to embarkation but they didn't. I spent hours standing in guest service lines trying to find out if I had a stateroom and then hours in line during the week because my account never worked properly after my stateroom was switched. They even lost my pre-paid dinner reservation so we lost an evening of specialty dining that we paid for and I still haven't been reimbursed by NCL.

Ship Quality

4 out of 5
Needs at least 1 more pool. Otherwise it's a nice ship.

Cabin / Stateroom

4 out of 5
Once my stateroom was reassigned it was great. Nice and large, loved the large walk-in shower! Only criticism is that it could use some drawers for storage.

Ship tip

Get to the pool early if you want to be able to swim.

Ports of call

Miami, Florida

4 out of 5
No excursion. Actually flew in and out of Fort Lauderdale it was cheaper and not too far away.

Costa Maya (Mahahual), Mexico

1 out of 5
Really dislike this port its all fake. Really loved Hayhu Beach Club and plan to go back someday when it's not seaweed season.

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5
Loved Roatan and I can't wait to go back. It's just a shame that you have to go to Costa Maya too.

Harvest Caye, Belize

3 out of 5
It was fine but truth be told I'd much rather go to their other private island Stirrup Cay

Cozumel, Mexico

3 out of 5
It was ok. Really disliked our excursion to Paradise Island, totally not worth going to!

Disembarkation

3 out of 5
They rushed everyone into lines 30-40 minutes prior to when we were scheduled to disembark and then made us stand in a slow moving line for 20-30 minutes. Why not call us into line when you're actually ready for us to disembark?
Was this review helpful? 19

7 Comments

Gwbigdog    1 year ago

Thanks for sharing your cruise.

gmababy    2 years ago

We ended up having to go through our bank to get a refund for an excursion that got canceled, but still had a wonderful time and will definitely do again.

Dumfy75    2 years ago

Glad you mostly enjoyed your cruise, hope you get your money back!

javawoody    2 years ago

Sorry you had issues

Razor78    2 years ago

Sorry to hear this, hope NCL solve this issue and refund your cost

Gwbigdog    2 years ago

Hopefully you get $ back. Thanks for sharing your cruise with us.

AuntPinkie    2 years ago

Sorry this happened to you. Hope you get reimbursed. Appreciate your feedback.

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