Norwegian Commits Fraud On Their Cruises

Norwegian Breakaway Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 2

Overall rating:

2.6 out of 5
Norwegian Breakaway

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: November 21, 2021

Ship: Norwegian Breakaway

Traveled as: Couple

Reviewed: 2 years ago

Review summary

I went to the cruise directors desk and was told our final bill was not the $3400 that was charged to it. 2 days later the full $3400 was taken from my account. I disputed it every way I could they still refused to give me the 2700 they owed me for things I did not want or agree to. It was my first cruise and I love this type of vacation. I will never travel on a Norwegian cruise again. The theft of $2700 and the lying by the staff about it reflects on the integrity of the company. In short, they are fraudulent thieves that dare you to sue them!

Embarkation

2 out of 5

Ship experiences

Food and Dining

3 out of 5
They were clean but food was average.

Onboard Activities

2 out of 5
Hot Tub and pool

Entertainment

2 out of 5
Shows were not that entertaining

Service and Staff

1 out of 5
The honest staff were fine. Its the ones that committed fraud that brings me here.

Ship Quality

2 out of 5
Average on board activities could have been more pointed to exercise.

Cabin / Stateroom

3 out of 5
That was average.

Ship tip

Never trust the person who says they will give you $500 of free on ship spending if you put $1000 down on that next cruise.

Ports of call

New Orleans, Louisiana

4 out of 5
It's New Orleans so its hard not to have fun in the French Quarter.

Cozumel, Mexico

5 out of 5
Loved it best day of cruise.

Coxen Hole, Roatan, Bay Islands, Honduras

1 out of 5
A very dangerous third world island. Also very dirty, don't go ashore without a group.

Harvest Caye, Belize

4 out of 5
Beautiful party island but would have wanted to see the mainland.

Costa Maya (Mahahual), Mexico

2 out of 5
Only had a 4 hours stop and didnt have time to review.

Disembarkation

2 out of 5
The ship knew they had an employee on board with covid and sailed with him on board anyway. They should have told the passangers about this but did not
Was this review helpful? 2

7 Comments

Gwbigdog    1 year ago

Thanks for sharing your cruise.

purpl    2 years ago

IMO not enough facts to substantiate the accusation. All aspects of the review given low ratings, long before the end of cruise.

javawoody    2 years ago

Appreciate your view

abroughton    2 years ago

Sounds like this hd something to do with the cruisenext promotions. Norwegian is my favorite cruise line and I travel with them alot never had an issue like this.

Gwbigdog    2 years ago

Who knows what really happened?

nclcruzr    2 years ago

Interesting name, must be more to the story.

CruzeFan    2 years ago

Thanks for the review. More details are needed on what the Cruise Line “stole” from you. Was it for gratuities, Excursions, Drinks, Spa Treatments, etc. that are generally not part of the base fare? It’s always important to read and understand the details of what you are booking and agreeing to. Many apparently just click OK and never read the details.

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