1. Home
  2. Reviews
  3. Norwegian Breakaway reviews
  4. Caribbean - Western cruise review

Kept charging for free perks

Norwegian Breakaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 35

Overall rating:

1.5 out of 5
Verified Review
Norwegian Breakaway

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: December 12, 2021

Ship: Norwegian Breakaway

Cabin type: Suite

Cabin number: 10804

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

Was charged extra for free perks. NCL would not help. Told me they could care less and go back and settle with travel agent. They were suppose to be free but had to pay $350 more after booking. Nothing but a con.

Embarkation

1 out of 5
Long

Ship experiences

Food and Dining

1 out of 5
No variety. Cheap food. Buffets we’re not kept hot

Onboard Activities

1 out of 5
Nothing but games done in atrium. Only a few could play.

Entertainment

1 out of 5
Charged for the shows

Children's Programs

No children

Service and Staff

1 out of 5
Talked among themselves and not to passengers.

Ship Quality

2 out of 5

Cabin / Stateroom

3 out of 5
It was small but ok. Tried not to stay in cabin.

Ship tip

Watch the travel agents. They will charge you extra for the free perks. Norwegian will not help you.

Thumbs up

Ports of call

New Orleans, Louisiana

3 out of 5

Cozumel, Mexico

1 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

1 out of 5

Harvest Caye, Belize

1 out of 5

Costa Maya (Mahahual), Mexico

1 out of 5

Disembarkation

2 out of 5
Workers at terminal not very nice.
Was this review helpful? 35
Flag

4 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.
Thumbs Up
Flag

Lightninlee    2 years ago

No one cares to read anything. They just let others do the work, then act surprised when they get the bill. Lol
Thumbs Up
Flag

lisakaye26    2 years ago

Are you talking about the drink package? There are always service fees/gratuity. We always have them take it off as a perk because we don’t drink much. That way we avoid the fees.
Thumbs Up
Flag

Mapcruise    2 years ago

If you get the drink package or specialty dining you pay gratuities.
Thumbs Up
Flag
Log In To Submit Comments

Other reviews of this sailing

Wonderful timeout
Great CruiseLine
Awesome Trip