Overbooked with 1 Pool & Too Crowded

Norwegian Breakaway Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 6

Overall rating:

2.6 out of 5
Verified Review
Norwegian Breakaway

7 Night Western Caribbean (Miami Roundtrip)

Sail date: April 28, 2019

Ship: Norwegian Breakaway

Cabin type: Inside

Cabin number: 11417

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Awful. Our 5th Norwegian Cruise. My internet did not work that I paid $90 for. They did nothing. Way too many people. Lines were outrageous.

Embarkation

2 out of 5
Long lines but ok.

Ship experiences

Food and Dining

5 out of 5
Same food daily. No lobster. One day of shrimp. Ran out of food alot on buffet.

Onboard Activities

1 out of 5
Rock climbing, ropes courses, mini golf only open certain times. Rock wall was open for less than 1 hour. Very poorly staffed.

Entertainment

1 out of 5
2 shows the entire cruise. You have to reserve them in advance.

Service and Staff

5 out of 5
I could not even tell you who our room steward was. No one introduced themselves.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Very small. No space. 3 small shelves.

Ship tip

One pool for 4600 passengers.

Ports of call

Miami, Florida

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

2 out of 5

Harvest Caye, Belize

1 out of 5
Nothing is cheap. Pool is packed. Beach sand is full of shells. Drink package (we did not have) is not included on island. Nor is the food. Zipline was closed. We saw 2 crocodiles. They had do not use signs on all beach umbrellas. No shade.

Costa Maya (Mahahual), Mexico

2 out of 5

Cozumel, Mexico

2 out of 5

Disembarkation

1 out of 5
We chose the 930am departure. We were filtered through the Bliss lounge at 10:30am. Then stood in line for 45mins outside on the deck. Only to be took back through the ship to depart. When inside, the escalators were closed. We then stood for 45 more minutes. Once down to to get liggage another 40mins to get to liggae and 30mins to get through customs. 5 hours to depart!
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