Worst cruise ever

Norwegian Breakaway Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall rating:

2.8 out of 5
Norwegian Breakaway

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: March 03, 2019

Ship: Norwegian Breakaway

Cabin type: Balcony

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

This was our first norwegian cruise and will be our last. This was our 4th cruise overall. Will stick with carnival from now on like our last 3 cruises.

Embarkation

2 out of 5
Went out of New Orleans staff barking orders yelling. Stood in line forever. Was told to stand in a line after 25 mins was told it wasnt even a line was told to go to another line stood there for another 30 mins. Rather go with any port out of florida.

Ship experiences

Food and Dining

2 out of 5
Buffet had the same food everyday most of the time it was cold. Ice cream machines were turned off most of the time. Only.got to eat in one speciality restaurant only because guest services got.us in. Everything else was always booked up. Dining room was ok always felt rushed to eat so next people could come in.

Bar at the Atrium

3 out of 5

Always over packed. Bartenders always talked about the one bartenders mustache and how it makes all the ladies go wild...

Garden Café

2 out of 5

Had the same food everyday for breakfast and lunch. Didnt eat dinner here ever.

Cagney's Steakhouse

5 out of 5

Very good food fast service very large portions as well. Loved this resturant!

Bar 21

5 out of 5

They were awesome they make a great grasshopper!!

Onboard Activities

2 out of 5
Was able to go to the pool one time while in port only because everyone was at port other times and days it was packed. Wasnt able to sit in the hot tubs at all due to being packed. Everything closed at 10..

Entertainment

Didnt get to go to any shows due to them being booked up.

Children's Programs

5 out of 5
Absolutely loved splash Academy they were amazing to our 10 year old autistic son and our 4 year old daughter. They had a blast in there. My son was upset he couldn't go to the pj party on the last day becausr they only allowed 30 kids in there instead of the usual 55. They let kids in who hadnt even been in the academy at all during the week.

Service and Staff

2 out of 5
Service was lousy and staff was rude and nasty to us. With the exception of 2 ladies in taste restaurant. Room steward was rude hardly saw him. Hardly did anything to our room. I guess he was overwhelmed.

Ship Quality

3 out of 5
Layout was good. Plates were always in the hallways and cups laying in elevators.

Cabin / Stateroom

4 out of 5
Bed was hard as rock. Layout was good worked for myself, husband, and 2 kids. Cabin was cleaned most of the time.

Ship tip

Don't book with Norwegian

Ports of call

New Orleans, Louisiana

1 out of 5
No excursion, new Orleans was dirty and gross. Construction going on most of the roads. Took an hour to go 3 blocks.

Cozumel, Mexico

1 out of 5
No excursion, nothing to do in port have to take a taxi to go anywhere or see anything. Dont care to go back.

Harvest Caye, Belize

4 out of 5
Had a blast swimming in the ocean til it started pouring on us. Most of the day was sunny and dry.

Costa Maya (Mahahual), Mexico

5 out of 5
No excursion, walked around shopping. Watched the papantla flying men.

Disembarkation

2 out of 5
Stood in line for over an hour to get off the ship had to carry luggage down steps because elevators werent going to deck 7.
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