Enjoyable, but key service problems
Norwegian Breakaway Cruise Review to Transatlantic
14 Night Transatlantic Westbound (Copenhagen To New York)
Sail date: October 02, 2018
Ship: Norwegian Breakaway
Cabin type: Balcony
Traveled as: Couple
Reviewed: 6 years ago
Review summary
Until NCL address service problems, improves training, and fixes system problems (such as only opening one overcrowded restaurant for breakfast on a transatlantic when all have time to dine), I would stay away from Breakaway.Embarkation
Ship experiences
Food and Dining
Savor Restaurant
Service and food were both poor.
Taste Restaurant
Service and food were both poor.
Onboard Activities
Spa Thermal Suite
Jacuzzi was lukewarm, pool wasn’t warm. Other features were pretty good.
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Pick a different ship. Service level is not up to NCL normal standards.
Ports of call
Disembarkation
4 Comments
cajuncoopers 6 years ago