A Big Disappointment!

Norwegian Breakaway Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 58

Overall rating:

1.5 out of 5
Verified Review
Norwegian Breakaway

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: December 22, 2017

Ship: Norwegian Breakaway

Cabin type: Inside

Cabin number: GTY

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

I don't recommend this cruise for any experienced cruiser. This is a cruise for first timers and/or bargain hunters.

Embarkation

4 out of 5
Embarkation was one of the best experiences in this cruise. It was quick and organized, already I've cruised with Norwegian several times.

Ship experiences

Food and Dining

1 out of 5
Breakfast was the same every day. The food was below average, even in the restaurants. The waiters and waitresses seemed like zombies out of "The Night of the Living Deads". It took more than adequate time to be served. I ordered a bottle of wine from the menu and the brought me a cheaper wine, but wanted to charge more. Outrageous! In the buffet, the waiters and waitresses pay limited attention to their surroundings. Therefore, people has to wait up to 7 minutes for a table to be cleaned. In the meantime, they are cleaning tables that people are not waiting for.

The Manhattan Room Restaurant

1 out of 5

The service took forever. Tried to give me a cheaper wine for a more expensive one and different from the one in the menu, which I had ordered without even asking me!

Onboard Activities

2 out of 5
Although there are many activities offered, one has to get tickets in advance to attend. For instance, to go to the theater or the comedy club one has to get tickets in advance or make a line in case someone cancel.

Entertainment

2 out of 5
The stage shows were of low quality, specifically the choreography and themes. The solos with the guitar dedicated to the stage manager was horrible, yet it tried to appeal to people's feelings.

Children's Programs

I did not have children

Service and Staff

1 out of 5
The room service was bad. I called three times asking to separate the beds in the second cabin I took for my other relatives and it took them three days to do it! The waiters and waitresses seemed like zombies out of "The Night of the Living Deads". It took more than adequate time to be served. I ordered a bottle of wine from the menu and the brought me a cheaper wine, but wanted to charge more. Outrageous! In the buffet, the waiters and waitresses pay limited attention to their surroundings. Therefore, people has to wait up to 7 minutes for a table to be cleaned. In the meantime, they are cleaning tables that people are not waiting for. My cabin was flooded, the carpet was really wet, from a leakage in the cabin next to mine and the steward did not even noticed. For two days! It was appalling that with all these aggravations and my complaints, they did not offer any appeasement.

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
The cabin was flooded from a water leakage.

Ship tip

I will not take this ship again. I cruised in this ship in February 2016 and it skipped Stirrup Cay. We were not reimbursed for it. Although, it was better than this year.

Ports of call

New York, New York

1 out of 5
The Bahamas is too common. Find some more appealing islands.

Port Canaveral, Florida

1 out of 5
Too common!

Great Stirrup Cay (Cruise Line Private Island), Bahamas

2 out of 5
Overpriced entertainments that can be found somewhere else with superior quality and at a lower cost

Nassau, Bahamas

1 out of 5
Too run of the mill!

Disembarkation

3 out of 5
It was quick and efficient! Although personnel was not so friendly
Was this review helpful? 58

10 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

BillTeg    6 years ago

I'm not a first time cruiser but I do love a bargain so thank you for the recommendation

mike176    6 years ago

Goin on breakaway in march for the 3rd time. Love it. Your on vacation relax and go with the flow

gapMNBqv3NIjF1Vy0IL1SHHHs    6 years ago

Been in the Breakaway 2 times in least the 6 months. We love it...

TNTGreen    6 years ago

Tnkrbl1954 Don't let the negative comments faze you. You have to go in from the beginning with a positive attitude and nothing is perfect. If you don't have that attitude from jump you will have a miserable cruise. Some people are hard to please.

pw01982    6 years ago

It will always be difficult to accommodate 4000ish people. A little patience and an “I’m on vacation” attitude helps when dealing with issues.

bcfl0bb    6 years ago

The breakaway is excellent Don't listen to negative people ENJOY IT!

tnkrbl1954    6 years ago

sailing on the breakawy in 4 days and was looking forward to our very first cruise. The negative comments now scare me for a 2 week cruise. Was there anything good at all on this ship

TNTGreen    6 years ago

I haven't sailed on NCL but know that for a lot of there shows you have to book in advance prior to sailing. You're a NCL cruiser and weren't aware of that?

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