Worst vacation every

Norwegian Breakaway Cruise Review to Bermuda

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 22

Overall rating:

1 out of 5
Verified Review
Norwegian Breakaway

7 Night Bermuda (New York Roundtrip)

Sail date: May 21, 2017

Ship: Norwegian Breakaway

Cabin type: Suite

Cabin number: 10830

Traveled as: Family (young children)

Reviewed: 7 years ago

Review summary

We had the worst vacation experience ever. My entire family ended up getting sick with food poisoning, which the ship tried to say was a "gastrointestinal infection." Then, they hit us with a medical bill of $3600. We have requested a refund. Never again will we vacation with Norwegian. 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Wash your hands every couple of hours, and try not to touch too many banisters and railings on the ship. Also, stay rather safe with your meal choices.

Ports of call

New York, New York

5 out of 5

Royal Naval Dockyard, West End, Bermuda

5 out of 5
Was this review helpful? 22

10 Comments

ICruise4Bacon    7 years ago

I swear I saw this same post months ago....I think it is a 🐂💩 post

Ejan    7 years ago

Food.  Yes, so I wonder how the OP ran up a $3500 tab for a GI problem.

ICruise4Bacon    7 years ago

@ejan. i hurt my knee on the breakaway and was treated on board . You got a bargain. Me: $149 office +95xray +95knee strap+30medication. one visit, no follow-up

Ejan    7 years ago

I would be interested in seeing an itemized medical bill for this illness.  If it is accurate, Norwegian is sure ripping people off.  On another cruise line, I injured my back (nothing to do with them).  I received several injections to my spine, pain medication, wheel chair and follow up. The whole time I was being treated I was worried about the cost.  Well, I got a bill for $150.

rgruenhaus    7 years ago

The sky is falling, the sky is falling, but only on us! LOL

alioop    7 years ago

I agree with Alex121...if it was food poisoning , a hell of a lot of other ppl would've been sick...

phil20261014    7 years ago

You need to buy insurance

alex121    7 years ago

I have been on Norwegian twice once on this ship and I ate at restaurants and the buffet and I was fine. And if your family all got sick and nobody else it probably must of been some sort of sickness

frenchie30760    7 years ago

I went on Norwegian Gem in May . It was my first cruise and it was great . Friendly staff and extremely clean . Ate in restaurants not buffets and food was great. Especially la cucina restaurant . Our steward Kadek was great and always greeted us with a smile and kept our room immaculate .

KLBrown    7 years ago

Norwegian was my least favorite cruise line. I am so sorry to hear you & your family had to go through this 😢 Hope you all are well 🙏🏼I will never go on another Norwegian cruise ever!!

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