Crowded, poor service and creepy attendant

Cruises: 7+ cruises

Review: 1

Helpful Votes: 17

Review summary

Way too many people on this cruise. Over 5000 people on the boat. Didn't feel like a vacation because you had to wait on line for everything and battle to get a chair at the pool deck. Everything is a sales pitch (the spa, fitness center, or 'educational' art seminars). If you are dissatisfied or didn't use a service, guest services refuses to refund your money. The wifi is the biggest rip off. Beware to log out properly - even if you turn the wifi off on your phone, it still uses MBs. The cruise ship could not stop at the private island which, I heard another guest mention, happens regularly. The bathroom floods every time you shower. 

 

To top it all off, the stateroom attendant asked my daughter to "go out dancing" with him in the Bahamas and followed her into the stateroom and closed the door behind him. This made my daughter feel very scared and uncomfortable. We felt the cruise line was less than accommodating in this situation. We had to argue to either have our stateroom changed or have the attendant removed from our floor. This should have been a no brainer for Norwegian. Should not have even had to argue about such a thing. Ultimately, we had to switch our room in the middle of the cruise and little was done in way of the inconvenience. 

 

I have been on many cruises (over 10) and I have never had such an experience. This trip has made me never want to take another cruise again. I definitely feel like I need another vacation after this "vacation"

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

New York, New York

Port Canaveral, Florida

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

Nassau, Bahamas

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