Crowded, poor service and creepy attendant

Norwegian Breakaway Cruise Review to Caribbean - Bahamas

fhughes324

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 18

Overall rating:

1 out of 5

Verified Review

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: April 09, 2017

Ship: Norwegian Breakaway

Cabin type: Oceanview

Cabin number: 5204

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

Way too many people on this cruise. Over 5000 people on the boat. Didn't feel like a vacation because you had to wait on line for everything and battle to get a chair at the pool deck. Everything is a sales pitch (the spa, fitness center, or 'educational' art seminars). If you are dissatisfied or didn't use a service, guest services refuses to refund your money. The wifi is the biggest rip off. Beware to log out properly - even if you turn the wifi off on your phone, it still uses MBs. The cruise ship could not stop at the private island which, I heard another guest mention, happens regularly. The bathroom floods every time you shower.

To top it all off, the stateroom attendant asked my daughter to "go out dancing" with him in the Bahamas and followed her into the stateroom and closed the door behind him. This made my daughter feel very scared and uncomfortable. We felt the cruise line was less than accommodating in this situation. We had to argue to either have our stateroom changed or have the attendant removed from our floor. This should have been a no brainer for Norwegian. Should not have even had to argue about such a thing. Ultimately, we had to switch our room in the middle of the cruise and little was done in way of the inconvenience.

I have been on many cruises (over 10) and I have never had such an experience. This trip has made me never want to take another cruise again. I definitely feel like I need another vacation after this "vacation"

Ship experiences

Food and Dining

3 out of 5

The food made me sick

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Creepy stateroom attendant, many staff seemed unhappy, guest relations rude and not understanding

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

The bathroom floods every time you shower! Poor design.

Ship tip

Avoid travel during spring break if you don't want a million kids running around during your vacation

Thumbs up

Ports of call

New York, New York

5 out of 5

Port Canaveral, Florida

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

Wouldn't know! The cruise ship didn't stop here as anticipated

Thumbs Up 0

Nassau, Bahamas

5 out of 5

12 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise.

Thumbs Up 0

Flag

JusMe 7 years ago

The ship holds 4,028 guest and 1,595 crew....... so over 5,600 people on her.

Thumbs Up 0

Flag

USMale 7 years ago

No way was there 5,000 pax. The Breakaway, as in all cruise ships, is limited by available lifeboat capacity. That is why you will sometimes find empty cabins on a "sold out" ship.

Thumbs Up 0

Flag

nick684 7 years ago

That's funny. I was thinking the same thing. Fighting for pool chairs was the worst offense?

Thumbs Up 2

Flag

Nypd11483 7 years ago

Interesting review.. 8 separate complaints, (yes I counted) basically about everything.. All came first and foremost before your 9th complaint, your child's alleged stalking. Priorities? I get it, buyers remorse. So try and get as much back as possible. Of course though only after using it all. Sad...

Thumbs Up 1

Flag

esm54687 7 years ago

IF what you say happened to my daughter and nothing was done..... the room change for me wouldn't have been a different stateroom.... it would've been to the brig. That being said, I can understand complaints about food or lack of beach towels or watered down drinks...... but to accuse a cruise line of totally ignoring a sexual assault is pretty crazy.

Thumbs Up 4

Flag

Ejan 7 years ago

The Breakaway's double occupany is 4,000 people. Add on three to four per cabin and you'll probably approach 5,000.

Thumbs Up 0

Flag

subfixer 7 years ago

The bigger the ship, the larger the crowd on the beach. I learned this during my Navy days. Went from aircraft carriers to a destroyer. What a difference! The same rings true on a cruise ship. I always go for the smaller ship.

Thumbs Up 2

Flag

KDEES2 7 years ago

That issue with the stateroom attendant should've been reported to security. That should not have happened. I would've gotten that person's name and followed all the way through until i got satisfaction from NCL.

Thumbs Up 5

Flag

mepcnp 7 years ago

The ship doesnt even hold 5000 people.

Thumbs Up 5

Flag

evy65 7 years ago

gripes

Thumbs Up 1

Flag

evy65 7 years ago

you have many grapes that I had when I went in October last year I would never sell Norwegian if I can help it

Thumbs Up 2

Flag

Other reviews of this sailing

First Cruise

Great Cruise

First Cruise