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Norwegian Breakaway Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 53

Overall rating:

1 out of 5
Verified Review
Norwegian Breakaway

7 Night Bahamas & Florida (New York Roundtrip)

Sail date: March 26, 2017

Ship: Norwegian Breakaway

Cabin type: Inside

Cabin number: 12673

Traveled as: Family (young children)

Reviewed: 7 years ago

Review summary

We've been on several cruises and had wonderful experiences and we really expected this one to be amazing but it was such a huge disappointment. 

 

1. There was almost no family appropriate entertainment.  Not a single show in the Breakaway Theater was okay for kids.  Rock of Ages--the main show was inappropriate enough that they made multiple special announcements that it was adults-only. During the unfortunate day when we had to tender to the private island they had us all line up in the theater and we got to enjoy an hour of staring at the stage complete with a giant sign (from the production) reading "LIVE NUDES." That made for some interesting discussions with the kids... The other shows in the theater (a ballroom dance show and a Broadway singer) were just boring. Literally the only entertainment that we found bearable was a comedy show. The daily programming was also baffling. There were endless rounds of bingo and art auctions (of the tackiest art ever) and spa demonstrations and Deal or no Deal, but there was NOTHING for families except a "cupcake decorating" event where-in we stood in a line and got a cupcake, a spoonful of frosting, and a spoonful of sprinkles so we could "decorate" with our kids, and an ice carving demonstration on the pool deck, and a fruit carving demonstration in the atrium.  That was it.  All week.  Including FOUR sea days.

 

2. The New York departure port made for a very cold start and end to the cruise.  This was unfortunate because literally the only thing to do on sea days were the activities on the sun deck. The rock climbing wall, water slides and ropes course were actually pretty cool, but they were closed a good deal of the time.

 

3. The food was bad.  Perhaps all the good food was saved for the specialty restaurants?  Either way, the food in the main dining rooms (The stuff you get paying for the cruise) was really sub-par--dry meats with sticky gravy and pastas with red sauces.  Even the desserts were disappointing. The wait staff was lovely though.

 

4.  The entire main area of the ship (including the atrium, nearly all the specialty restaurants, the comedy club, the art gallery, the casino and more, featured an enormous cloud of second hand smoke. Whoever designed this ship was either a smoker or an idiot.  This was actually my biggest gripe with the ship. Smoking causes lung cancer.  We know this.  It is not 1950. Why in heaven's name would you design a ship so that smoking areas were open to EVERYTHING and everyone gets to breathe in the second hand smoke from the handful of people smoking? This was so gross, and there was literally no way through the 6-8th floors without going through it.

 

5.  The kids clubs were very disappointing.  On of the first nights we were there the kids were taken to a dance club (right in the center of the smoking area) and told to dance.  One staff member, frustrated that the kids weren't enjoying the activity, shouted, "You need to do the activity!  If you don't, we'll tell your parents and they'll be mad at you." Because manipulation is cool.  Our kids wouldn't go back after that night and we were okay with that.  If people are working with kids they need to have some kind of basic training in how to deal with kids.  This was the worst trained staff of any cruise ship we've ever been on.

 

6. The private island was pretty awful too.  There was construction going on everywhere and if felt so crowded. They only had food available for 2 hours and the lines were long.  And when they shut down the food stations they also shut down the drinks...which meant no water for hours on a hot humid island.

 

7. This was supposed to be one of the biggest, best ships in the Norwegian fleet.  It was big, but it was also horribly crowded.  We've been on big ships where the crowds and traffic flow were managed well and it didn't feel like we were right on top of each other.  This was not one of those ships.  It felt horribly crowded.  We were lucky that we remembered to get reservations to the restaurants before we left and didn't have to wait (sometimes hours!) for a table, many others were not as lucky. 

 

Other disappointments included:

-No watchable movies.  They did have an 11:15 PM showing of kids movies several nights in the smoky atrium.  It was probably good that all the kids were already asleep...

-5 television channels featuring news and sports only.

-Music that consisted of Gloria Estefan tribute shows on the ship and insanely bad "island music" on the island.

 

I could kind of go on forever.  This was a bad trip. The consensus at the end was that if someone offered us this trip for FREE we would pass. Please, please don't spend money on it unless you like casinos, second hand smoke, and spa demonstrations.

 

Bigger is not better or even good in this case.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
SOOOO tiny, with really dysfunctional storage space.

Ship tip

Pick a different cruise ship.

Ports of call

New York, New York

5 out of 5

Port Canaveral, Florida

5 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5

Nassau, Bahamas

5 out of 5
Was this review helpful? 53

15 Comments

nick684    7 years ago

She wasn't surprised it was cold in New York in March. what she said was because it was cold she had to spend the time in the ship and wasn't happy with what they had to do. Just saying.....

Cindykins1    7 years ago

Some people are determined to not have a good time. We were on the Breakaway in mid March, cold as he'll leaving NY, but that's to be expected. I spent big money on this vacay, and I made sure I was going to enjoy it with my family. Try to overlook the minor annoyances, and if it's something major. there are people in charge to help you resolve it. sorry you were so disappointed.

bcfl0bb    7 years ago

stay home!

JAltmire    7 years ago

had a blast on the breakaway and we were just on it February 12-19 no complaints

sherried    7 years ago

I disliked my cruise on the breakaway for pretty much all the same reasons!! I could've written this myself, it gave me a laugh reading it because I could relate so much. Carnival is the way we cruise now, it's 1000x better in our opinion😁

turbotom    7 years ago

KDEES2    7 years ago

Wow you didn't think the temperature in NYC in March was supposed to 85 and sunny? You gotta do your homework when planning a cruise vacation with kids. Especially when it's gonna be 4000+ people! like jessie said, where you rushing off to in the middle of the ocean? You should've booked your cruise with Gilligan and the Skipper. Only a handful on that boat. Have a happy!😃👋

JessielovesWil    7 years ago

wow!! sound like a real diva to me. It will be my 4th time on the Breakaway next week and never had an issue. ..yea so what u have to wait..where are you rushing off to? your on a ship on vacation. 4,000 Passengers and u didn't think you had to wait. leaving from NY,um yes it's cold. it's called March. Maybe next time you should book your own Cruise ship. A few complaints ..yea i get it but you just seemed miserable since day one. 🎻🎻🎻🎻

ICruise4Bacon    7 years ago

Bet you are not married ?

clferr    7 years ago

We have been on Breakaway 4 times and headed out again later this month. You are on vacation, don't have to cook, have things and places to do and see. Yes, there are issues with the smoke, but you can avoid those areas by not going on deck 7 thru the casino. There are 4000 passengers, its going to be crowded! We took grandkids last year and they had a great time in the Splash Academy. A cruise is what you make of it. Maybe you need to find another way to vacation!

miriamp35416359    7 years ago

wow I am so surprised . we were on this ship w our 10 and 12 year old twice in the last year, most recent in February and we all had a blast!

LiSA1108    7 years ago

Thanks for the review how old were your kids? We are bringing ours along, but we're considering paying a little more and switching for carnival because of their kids programs.

dixietino    7 years ago

Surely you realized before you sailed that departing from NY would be cold the first and last of a 7 day trip?

phil20261014    7 years ago

to must find a another cruises line hope u will be happy i been that ship 3 time very happys

LLAP1701    7 years ago

It's too bad that you experienced this! We've never done a Norwegian Cruise but will think twice now! We've sailed on Disney, which was FANTASTIC! However, the prices are super high and you get a smaller room than what we got on our Royal Caribbean Cruise. This is the 2nd time now that we have sailed on the Liberty of the Seas and we have never been disappointed. They have shows that are appropriate for children under 12 and if they are not, they specify this in the Daily Cruise Compass (newsletter). The Waterpark (Splashaway Bay) is amazing! The kids loved it! There is a Casino on deck 4 but you don't smell the smoke on any other deck. Unfortunately, the photo Studio is right by the casino. I agree that casinos should be enclosed so the smoke does not escape onto other decks. Seriously, no one should have to breathe in smoke if they don't smoke!!! If I had to complain about one thing one The Liberty it would be to add doors to the casino. The cupcake decorating was awesome! The pastry chef walked the participants through decorating, step by step. My husband and I just watched the kids. The ship is very well organized. If you have more questions, message me. ☺

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