All the service staff were very professional and kind

The service personnel (waiters, house keeping, guest services, shore excursion staff, etc.) were all very professional and kind.  Really enjoyed the people on board as everyone was nice.  The complimentary food was plentiful (waiters never made you feel guilty if you ordered more food, but we waited a long time to get the food) and had a decent variety; only thing I never saw complimentary was the lobster.  It would be nice if the Shanghai Chinese restaurant was available for lunch as it only opened for dinner, which limits lunch to buffet or the normal sit down restaurant.  Sometimes I just want dim sum or fast Chinese food, but it wasn't available.  Many activities on the ship were often outdoors, so was limited by weather.  Even though the itinerary said the pool, slides, rock climbing and rope course were open, they were not for the two days we were returning because it was too cold or too windy or too something.  Other cruise companies have some of these in an optional enclosure if weather was poor, but not this ship; everything just stops operating.  However, I do have to say that this ship has some unique activities such as the Free Fall slide and rock climbing even though we hardly had the chance to use them.  As for shows, there were only two complimentary shows, and two available for purchase while other cruiselines offer free shows every night.  I do like the movies at night, but they had old movies half the time and the few newer movies repeated. What was nice though was the 3D Star Wars movie in the theatre.  That one was so overcrowded that they should have repeated, but did not.  So, entertainment on this ship just isn't well thought out.  My friend went to the solo travelers' meeting that was listed on the itinerary, but when she got there, the lounge that it was held in was closed and another passenger stood with her in the hall wondering why it wasn't available.  They got all dressed up to meet other single travelers for nothing.  Lots of disappointments in terms of following the day's itinerary as there are no backup plans.  As I said, the best are the staff.  I fell down the stairs on one of the excursions and when I reported it, the staff offered me to see the medical doctor for free and sent a tray of fruits and wine while following up with me later.  As per the bad, the casino hardly paid out, so expect to lose your money there.  As per the good, the liquor store on board had great prices and are must buys if you enjoy owning some spirits.  This ship has lots to improve on, but I enjoyed the people, especially my friends as we had four rooms booked on the ship.  We created our own activities such as our own scavenger hunt, etc.