Disappointed

Norwegian Breakaway Cruise Review to Bermuda

CruisersfromNJ

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 12

Overall rating:

2 out of 5

Verified Review

7 Night Bermuda (New York Roundtrip)

Sail date: October 23, 2016

Ship: Norwegian Breakaway

Cabin type: Balcony

Cabin number: 10822

Traveled as: Couple

Reviewed: 8 years ago

Review summary

The island of Bermuda was beautiful!, the same CANNOT be said for the NCL BREAKAWAY.

Having cruised on other NCL ships and had wonderful experiences, not on the Breakaway. The stateroom with a balcony(if you could call it that) was smaller than on any ship we've cruised; the food in the "Garden Cafe" could only be described as adequate, but salty: service was the poorest of any NCL cruise; the SPECIALTY RESTAURANTS were excellent food wise but lacking in service.

All in all we would NOT sail on the BREAKAWAY in the future UNLESS major changes have taken place.

Ship experiences

Food and Dining

See review above

Entertainment

5 out of 5

Service and Staff

3 out of 5

see review above

Ship Quality

1 out of 5

see review above

Cabin / Stateroom

1 out of 5

SMALL as compared to other NCL cruise ships we've been on.

Ship tip

See overall review, above

Thumbs up

Ports of call

Royal Naval Dockyard, West End, Bermuda

5 out of 5

24 Comments

Cruisers4Lyfe 3 months ago

Thanks for sharing

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wirthcap 7 years ago

Love Norwegian and have sailed Breakaway to Bermuda. Love the ship. I am going on my 6th Norwegian cruise on Breakaway on the 20th. I am looking forward to a great time.

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marroquin 7 years ago

So true these people comments r hilarious breakaway is my next ship to be on in 2 years in june & I'm excited was on gem & now the breakaway nothing is ever bad 4 me it's all how u percieve it make the best of what u have in life

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daweheidi 8 years ago

Just got back. Service at restaurants was very slow. And garden cafe food was just ok. Norwegian dawn was amazing when I went. Assumed same cruise line would have same service/food

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leeshannon 8 years ago

Yep

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Kristiscraft 8 years ago

Leeshannon unless you have the drink package. Then drink away. :)

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leeshannon 8 years ago

In this case before I've been on over 7 cruises and I love this Cruise I love the ship I love the people so anyone who's not having a good time shouldn't be drinking so much because it's the bill at the liquor that hit you that pisses you off people so get with it and enjoy the cruise instead of the God dang liquor

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clferr 8 years ago

Ate in the Manhattan room once and didnt care for it either. So usually eat at Savor or Taste.

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andrew2600 8 years ago

Don't always look at the negatives. I've been on the breakaway twice and the crew members were amazing. My party was treated like family both times. The second cruise in the breakaway was the best, and the food was perfect. Only downfall was that we ate in the Manhattan room one night and had very slow service. We were there for about 3 1/2 hours and had to ask twice for everything Only bad thing

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kenziesmom1963 8 years ago

Just got off the Breakaway. Had an amazing time. Service was great. We were treated like royalty.

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Nypd11483 8 years ago

I sailed on her. Loved it

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leeshannon 8 years ago

I sailed on it too and I loved it going again next November

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bumpy2001 8 years ago

Letters (by email) should be sent to establish a complaint with the main office , this is the only way changes will come about. The ship is beautiful the staff needs a refresher course in hospitality.

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clferr 8 years ago

Why was disembarkation so awful?

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marroquin 8 years ago

I put out 2,000 I'm gonna have the time of my life take time to breathe and renew myself all about relaxing

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woodruff 8 years ago

Sorry you had such a bad experience! We had the greatest time, on vacation with nothing to do but relax! I didn't have to cook, clean or even get my own drinks. Wow life really sucks!

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marroquin 8 years ago

Omg lol yea like hello service they deal w 4,000 what t h do you expect research all rooms and everything before you book anything for a week come on that's hilarious people need to learn how to research i love ncl

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clferr 8 years ago

Thats the way to look at it!

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Kristiscraft 8 years ago

I guess everyone sees things differently. Every one is entitled to their own reviews. I hope our cruise coming up is not like this. I'm sure it will be fine sense I will have a drink in hand. As long as I don't have to get up at 4:30 5am and I don't have to do dishes and laundry. I'm good

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clferr 8 years ago

Some people obviously feel that the world revolves around them. If you want and expect stellar service, then book yourself a cruise with less people and pay thousands of dollars.

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alioop 8 years ago

We had stellar cruises twice on the Breakaway , can't wait to go again !

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CruisingQueen21 8 years ago

Im agreeing with crstine3. Hit button too fast. Lol

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CruisingQueen21 8 years ago

Same. We went last holiday season. We had an amazing time. ..

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crstine3 8 years ago

Couldn't disagree more...We had the exact opposite experience. LOVED IT!!!!!!!!

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Other reviews of this sailing

Won't sail with Norwegian again

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