Norwegian Breakaway Cruise Review to Bermuda

Contributor Level: Purser

7+ cruises


Helpful Votes

1 out of 5

Not Happy

Sail Date: August 21, 2016

Reviewed: 9 months ago

Traveled As: Large Group

Room Type: Suite

We were on the Gem Last year it was EXCELLENT! This was a terrible disappointment after that cruise! 

This is the first time I have ever written a bad review about a cruise line! 

My family has taken 12 cruises over the past 14 yrs! 

Cabin / Stateroom
Cabin steward did not make up room until late (4-5 pm) afternoon.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


Be careful they changed my cabin and moved us away from the rest of our families cabins....and we went to guest services to complain they blamed our travel agent! We had our documentation to PROVE mistake was made by cruise staff and they said nothing could be done once on ship!!!!!!!

Was this review helpful? 4


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