Norwegian Breakaway Cruise Review to Bermuda

Contributor Level: Purser

4-6 cruises


Helpful Votes

4 out of 5

Our first NCL cruise. I wanted to hate ot, but I liked it.

Sail Date: June 05, 2016

Reviewed: 1 year ago

Traveled As: Family (young children)

Room Type: Balcony

This was our first NCL Cruise. We have only cruised Disney in the past. But we are from NJ and wanted to cruise out NY with a large family. I really thought I would dislike it because it was not Disney. But I liked it. The Dining is better on Disney, The top Deck with pools and slides are better on the NCL breakaway. The stateroom was even on both Cruise lines. Entertainment, well for kids Disney, for adults I would say even. The manager (Justin) of the Kids club on the breakaway is a complete jerk, although the girls working there were wonderful. It program is a complete disaster, it took 45 min to drop off or pick up every time. Disney wins this hands down. It did love the cruise and would  cruise with NCL again for sure.  

Cabin / Stateroom
Cabin was clean and very nice. It was in a bad location, but that is our fault for not researching better. Overall I would rank it very close to Disney's staterooms, minus the 2 bathrooms.
Embarkation and Disembarkation
Embarkation was fine, but try and get to terminal early. Once you broad the ship, there is NO ONE to greet you, or help you. You are on your own.

Disembarkation- was completely disorganized and took almost 2 hours to leave the ship, go thru customs, and find our luggage.

Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Justin, who is the manager of the kids club is extremely rude. Do not send your kids to kids club. It is the complete opposite of Disney's Kids club.
Service and Staff
Food and Dining
Manhattan, Taste, and Savor were good, but not great. Staff was pretty good, but very slow. On average it took 2 hrs for the meal. Garden Cafe was good, it was the standard cruise buffet.
New York, New York
Get to terminal Early the Day you leave!
Royal Naval Dockyard, West End, Bermuda

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