Norwegian Breakaway Cruise Review to Caribbean - Bahamas


4-6 cruises


Helpful Votes

1 out of 5

Never again!!

Sail Date: November 08, 2015

Reviewed: 11 months ago

Traveled As: Couple

Room Type: Balcony

This had been my 3rd Norwegian cruise and I'm glad to say it'll be my last! I purchased this trip as a Anniversary gift for my Partner who had never been on a cruise before.I thought she would have a wonderful time since this was the newest ships so it has to be bigger than all & lots more to do. I was wrong the breakaway is beautiful but because it's so big the lack of services sucks! The Customer service employees were rude and unhelpful, I booked a balcony suite with a king size bed & got 2 twin beds! Btw we slept like that for 4 of the 6 nights we were on the ship! No one listen not even the Customer service manager Michelle..omg it was the worse! Our tendering to stirrup cay Bahamas was a nightmare there were only 4 tenders & about 2000 people wanting to go to the island. The ship holds roughly 3500 people! I applied for the Credit Card 2 nights before I left and to my surprise they charged my credit card for all my charges plus all the cash I put in to my account so they were trying to stay with all my money. I felt so bad for my girlfriend because this really left her with a bad taste in her mouth. I.made this like it was better than a flat land vacation, nope I was wrong she would rather go on an airplane than a ship again. Thanks Norwegian!!  I CAN'T even continue because there was more! The worst thing of all this is that Norwegian doesn't have a Corporate email , you would have to write a letter and send it to there Corporate offices in Miami Florida. Wow! Some times you think  bigger is better in this case I disagree I went on the smaller ships and the service was 5 out of 5! Carnival and Royal Caribbean here I come. Good riddance Norwegian cruise lines! 

Cruise Photos

Cabin / Stateroom HORRIBLE!!! I was suppose to get a full to king size bed for my partner and I and we got a room with twin beds!!! Thanks we slept like that for 4 nights out of the 6nights we were slept there.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
The only best service came from my waiter in Cagneys steak house "Jowel"
Food and Dining
New York, New York
I live there too cold & to expensive!
Port Canaveral, Florida
Great Stirrup Cay (Cruiseline Private Island), Bahamas
Nassau, Bahamas
The shopping district is great


The ship is to big, lack of great service

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