The worst ever! My honeymoon was ruined!

Norwegian Breakaway Cruise Review to Bermuda

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 51

Overall rating:

1 out of 5
Norwegian Breakaway

Sail date: October 04, 2015

Ship: Norwegian Breakaway

Cabin type: Balcony

Traveled as: Couple

Reviewed: 8 years ago

Review summary

If I can rate this 0 stars I would. I got married and we decided to take a cruise as our honeymoon. Needless to say it was horrible. When we were boarding everything went well. We understood there was a hurricane in the destination areas and the waters will be rocky. This not mean that our room had to be without air conditioning. I asked my neighbor if theirs was working and it was. The next day they came to fix the air but then the television did not work. It took them 24 hours to fix everything and each time one thing was fixed another will break. I try not to let this bother our honeymoon. We went to a restaurant for dinner. It was a nice place. I ordered chicken and my husband ordered the steak. The food came out and my chicken was raw. I took one bit and it was raw. I gave it back to the waiter and he was nice about it but I told him I did not want it replaced. I went to the buffet and ate something small. We went to another restaurant another day. The waitress was nice at first. She asked us if we wanted anything from the bar and we declined. Once we declined her entire attitude changed. She was rude. Our dinners came out and that was actually good and cooked. 

At the beginning of the trip I put some money down for excursions and spending money. I went to guest services and gave them a credit card since the money was used. I asked if everything was good and I can continue to purchase items since we were on our way back home. The man said everything was great. I went with my husband to purchase some gift sets. We swiped our room key and the lady said sorry it is declined. I was so embarrassed. We went back down to guest services and asked what happened. The lady says the card was not activated with our room it was an error. We went back to purchase and everything was fine. 

The boat itself was nice. But if you are going on this boat be prepared to pay for every little thing. From arcades, to bowling, to shows, to fancy restaurants, 

If it was not for the service we received, the room breakage, and the card mishap it might have been a good honeymoon. I am not very happy. I am staying with Carnival!  

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
Nothing worked

Ports of call

New York, New York

5 out of 5
Was this review helpful? 51

9 Comments

Gwbigdog    1 year ago

Thanks for sharing your cruise.

Brian148    8 years ago

the breakaway has stairs also so use them. you have people using the elevator to go one or two floors and then complain about the elevator taking to long you are the cause of it. I real wish they can put a 3 floor minim on a elevator

Brian148    8 years ago

act everybody complains about dirty air and then complain about the consequences of it you can use any key card from previous cruises

Brian148    8 years ago

new carnival Vista has the key cards for the lights it's all part of the clean air

clferr    8 years ago

we were on the breakaway in feb, first time on ncl. for a ship that sails out of nyc year round you would think they would have covered pool areas, they dont. another bank of elevators were needed, only 2 and we ended up hauling luggage 2 flights. kids play area was closed till return trip, waterfall area in h2o was closed. having to use room key to keep power on in room was annoying. tv selections not good. husband too got ill at one restaurant. so not overly impressed with that ship.

trump696    8 years ago

cuz she's a complainer of all complainers. tell her new hubby to RUN AND RUN FAST!!

cruisincouple06    8 years ago

all I gotta say is if you are so consumed with issues in your room....you are on a cruise...why on earth are you spending so much time in your room in the first place...I've been on 6 cruises and in no way do we spend anymore time in our room than we need to....sounds like you might wanna stay with carnival ....the way there ships fall apart

Brian148    8 years ago

wow sounds like you two shouldn't of gotten married. just saying if I'm on a cruise alone with someone I loved I think I would be so focused on my other half to worry about all that other crappie lol

CrusinTim    8 years ago

First off...@ trump696...that's not necessary! Laponte, I;m sorry your honeymoon cruise was a fail on the part of NCL! It's understandable that for such a special occasion, you would want everything to go flawlessly and it didn't. It's all the little things that you experienced that most people on a vacation cruise would overlook but in your case, these little things added to one big fail finale. It is also unfortunate that, from what I have been reading over the last year, NCL is FAILING when it comes to customer services. We sailed on the NCL Dreamward (No longer in service) back in 1990 on a cruise to Bermuda. We had a fabulous time, no question. I find it concerning that lines like NCL continue to pump out new ships without addressing issues regarding it's latter fleet. Customer service on a cruise should be the number one priority, yet it seems to be not. I wish you and your new hubby the best of luck for your future (cruises) and hope you will draw on the good times you did have on this cruise. Bon Voyage....

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