Very nice ship, with poor customer service.
Norwegian Breakaway Cruise Review to Bermuda
Sail Date: September 27, 2015
Ship: Norwegian Breakaway
Cabin Type: Balcony
Cabin Number: 9152
Traveled As: Family (older children)
Reviewed: 2 years ago
The ship is beatifull. The itinerary is also nice .
However NCL has a problem wiht his customer service. Every question you ask, they must check with head office and this take one or tw odays to be solved.
Other than that , food is good , but the service on the dining room is poor.
Entertainment was nice , and Rock of Ages it's a great show.
On the way back to New York, we had very rough seas , but crew handled it very well and life on board was almost normal.